Administrator Guide

Table 10. Recommendation types for multiple assets (continued)
Tile Type of Recommendation Action
Tune Performance Indicates the number of PCs that have not been
tuned for performance in x number of days,
where x denotes 30 days, 60 days, or 90 days.
To tune the system performance, perform the
following steps:
1. Click REVIEW PC LIST.
2. Select the systems on which you want to
tune the system performance.
3. Click RUN.
Optimize Network Indicates the number of PCs that have not been
optimized for network settings in x number of
days, where x denotes 30 days, 60 days, or 90
days.
To optimize the network connectivity, perform
the following steps:
1. Click REVIEW PC LIST.
2. Select the systems on which you want to
optimize the network connectivity.
3. Click RUN.
Remove Viruses &
Malware (Only for
systems running
SupportAssist for
business PCs version
2.1.1 and later)
NOTE: The virus
and malware
removal feature is
not available in
certain regions, for
example, China.
Indicates the number of unwanted programs
available on PCs. You can also filter and view the
count of virus, malware, and Potentially
Unwanted Programs (PUPs).
To remove viruses, malware, or PUPs, perform
the following steps:
1. Click REVIEW PC LIST.
2. Select the systems from which you want to
remove viruses, malware, or PUPs.
3. Click REMOVE.
NOTE: When you select a PuP for removal,
all the associated references are deleted.
Use the toggle key to switch between two views—Run remotely and View only.
● The Run remotely view displays systems that can be remotely optimized because they have an active ProSupport Plus or
ProSupport Flex for Client service plan.
● The View only view displays systems that cannot be remotely optimized because they do not have an active ProSupport
Plus or ProSupport Flex for Client service plan.
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Recommendations for your PCs