Reference Guide

Table 2. PC utilization data (continued)
Categories Attributes
Report ID
Faulting package full name
Faulting package-relative application ID
Operating System Information From start up (boolean)
Last Bios Boot Duration
OsBootInfo
LogonTimestamp
LastBootTimestamp
DurationInMs
LogonSessionInfo
ExplorerStarted
LogonSessionStartTime
DurationInMs
OsStartupInfo
IdleTimestamp
ExplorerStarted
DurationInMs
Paging File Information Percent Usage
Routine PC monitoring data
The following table describes the PC information that is collected and sent to Dell once every 24 hours as part of routine PC
monitoring.
Table 3. Routine PC monitoring
Attribute Description
Schema version Version of the schema used for routine PC monitoring.
Agent version Version of SupportAssist deployed on the PC.
Service Tag Unique identifier of the PC.
System model Model name of the PC.
Registration information Registration status of SupportAssist.
OS version Version of the operating system running on the PC.
SP version Service pack of the operating system.
UTC date Date and time when routine PC monitoring information was
sent to Dell.
BIOS version Version of the BIOS that is installed on the PC.
Status Status of the alert depending on the severity, for example,
warning.
Description Information about the PC failure, for example, high CPU
usage.
Introduction 9