Users Guide
Table Of Contents
- SupportAssist for Business PCs with Windows OS User's Guide
- Contents
- Introduction
- Getting started with SupportAssist for Business PCs
- Scanning your system hardware
- Optimizing your system
- Getting drivers and downloads
- Troubleshooting common issues
- History overview
- Getting support
- Frequently asked questions
- Resources
Getting started with SupportAssist for
Business PCs
You can access the SupportAssist user interface only if it is enabled for your system by your IT administrator. Also, you can use
only the features that are enabled by your IT administrator.
Topics:
• SupportAssist user interface
• Change language setting
• Notifications
• Scheduled scans
SupportAssist user interface
The SupportAssist user interface contains the following pages:
● Home
● Troubleshooting
● History
● Get Support
When you open SupportAssist for the first time or have not performed any scan or optimization, the default view of the Home
page is displayed. To initiate all the scans and optimizations, click Start Now.
The following figure displays the default view of the Home page:
Figure 1. Home page
After the scans and optimizations are complete, the following details are displayed on the Home page and the History page:
● Amount of hard drive space reclaimed
● Number of driver updates installed
NOTE: The home page displays the details of the scans and optimizations that were performed during the last 90 days.
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Getting started with SupportAssist for Business PCs 7