Users Guide

Optimizing your system
SupportAssist helps you optimize your system by running a series of diagnostic tests to identify changes to files and settings of
your system. SupportAssist optimizations helps you improve the system speed, storage space availability, and system stability
by:
● Cleaning temporary files
● Tuning system performance
● Optimizing network
● Removing virus, malware, and potentially unwanted programs (PUPs)
NOTE: You can run only the optimizations that are enabled by your IT administrator for your system.
Topics:
• Clean files
• Tune system performance
•
Optimize network
• Remove virus and malware
• Run all system scans and optimizations
Clean files
About this task
Remove redundant files, temporary folders, and other unnecessary clutter from your system.
Steps
1.
Open SupportAssist and click .
2. On the Clean Files tile, click Run Now.
CAUTION:
If you cancel the optimization while it is in progress, the changes that were applied are not
reversed.
After the optimization is complete, an appropriate notification is displayed on the tile. The amount of hard drive space that is
recovered is also displayed on the Home page and the History page.
NOTE:
The notification that is displayed on the tile changes automatically depending on the time when the optimization
was performed.
Tune system performance
About this task
Adjust the power settings, registry, and memory allocation to maximize the processing speed of your system.
Steps
1.
Open SupportAssist and click
.
2. On the Tune Performance tile, click Run Now.
CAUTION:
If you cancel the optimization while it is in progress, the changes that were applied are not
reversed.
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Optimizing your system 13