Administrator Guide
Table Of Contents
- SupportAssist for Business PCs with Windows OS Administrator Guide
- Contents
- Introduction
- Overview
- Managing your PC fleet and groups
- Managing a single PC
- Recommendations for your PC fleet
- Remediation rules for your PC fleet
- Application experience for your PC fleet
- Security for your PC fleet
- Managing SupportAssist alerts
- Configuring settings
- Audit trail
- Email notifications from SupportAssist
- Retrieve SupportAssist data using WMI
- Resources

Operations view
In the Operations view, you can view the activities that are performed or events that have occurred in the Connect and
manage configuration, settings, or preferences.
The following table describes the information that is displayed in the Operations view:
Table 14. Operations view
Column Description
Activity Type of activity performed by the administrator or technician,
for example, Remediation rules.
Sub activity Type of sub activity that is associated with the Activity, for
example, Rule activated.
Action initiator The username of the administrator or technician who initiated
the activity.
Start date & time Date and time on which the action was initiated.
End date & time Date and time on which the action was completed.
Activity details The details about each activity performed on the PC.
Status The status of the activity. The status is categorized as
follows:
● Success—the initiated activity was performed
successfully.
● Failure—the initiated activity has failed to perform
successfully.
Audit trail 41