Administrator Guide
Table Of Contents
- SupportAssist for Business PCs with Windows OS Administrator Guide
- Contents
- Introduction
- Overview
- Managing your PC fleet and groups
- Managing a single PC
- Recommendations for your PC fleet
- Remediation rules for your PC fleet
- Application experience for your PC fleet
- Security for your PC fleet
- Managing SupportAssist alerts
- Configuring settings
- Audit trail
- Email notifications from SupportAssist
- Retrieve SupportAssist data using WMI
- Resources

Table 8. Details (continued)
Column Description
after executing the remediation scripts. See Exit codes in
PowerShell.
Update a remediation rule
Prerequisites
You must be signed in to TechDirect as a Connect and manage administrator or Connect and manage technician.
Steps
1. From the TechDirect dashboard, go to Connect and manage > Manage your PC fleet > Manage > Remediation rules.
The Remediation rules page is displayed.
2. Locate the row where the details of the rule that you want to update are listed, click , and click Edit.
3. Update the rule details and click Save rule.
Delete a remediation rule
Prerequisites
You must be signed in to TechDirect as a Connect and manage administrator or Connect and manage technician.
Steps
1. From the TechDirect dashboard, go to Connect and manage > Manage your PC fleet > Manage > Remediation rules.
The Remediation rules page is displayed.
2. Locate the row where the rule that you want to delete is listed, click
, and click Delete.
3. In the Delete rule window, click Yes.
28
Remediation rules for your PC fleet