Administrator Guide

Table 5. Risk measurements
Risk assessment factor Possible assessment results
Anti-virus
● Pass—anti-virus solution is installed and enabled.
● Fail—anti-virus solution is not installed and not enabled.
● Data unavailable—data could not be retrieved from the Dell
Trusted Device.
BIOS administrator password
● Pass—BIOS administrator password is set.
● Fail—BIOS administrator password is not set.
● Data unavailable—data could not be retrieved from the Dell
Trusted Device.
BIOS Verification
● Pass—BIOS verification test is pass.
● Warning—other failures detected during the verification.
● Fail—BIOS verification test is fail.
● Data unavailable—data could not be retrieved from the Dell
Trusted Device.
Disk encryption
● Pass—disk encryption is detected.
● Fail—disk encryption is not detected.
● Data unavailable—data could not be retrieved from the Dell
Trusted Device.
Firewall
● Pass—firewall solution is installed and enabled.
● Fail—firewall solution is not installed and not enabled.
● Data unavailable—data could not be retrieved from the Dell
Trusted Device.
Indicators of Attack
● Pass—no indicators of attacks detected.
● Warning—partial indicators of attacks detected.
● Fail—complete indicators of attacks detected.
● Data unavailable—data could not be retrieved from the Dell
Trusted Device.
Trusted Platform Module
● Pass—Trusted Platform Module is enabled.
● Fail—Trusted Platform Module is not enabled.
● Data unavailable—data could not be retrieved from the Dell
Trusted Device.
Recommendations for a specific PC
You can perform remote optimizations instantly or by initiating an optimization task to run when the PC is online.
To perform updates and optimizations on the PC, go to the PCs page and click the Service Tag of the PC.
NOTE:
You can view the recommendations for all the PCs, but can only perform the optimizations on PCs with an active
ProSupport Plus or ProSupport Flex for Client service plan.
Performing remote optimizations instantly
To perform the optimizations immediately, the PC must be online and connected to Dell, and the user must be available for
SupportAssist to run the tasks.
You can perform the following remote optimizations on the PC:
● Scan and install PC updates.
● Scan the PC for hardware issues.
● Clear temporary, redundant, and other unwanted files from the PC.
● Adjust the power settings, registry files, and memory allocations to fine-tune performance of the PC.
● Optimize network connectivity by adjusting the settings to have an efficient and reliable network.
● Isolate, remove, and restore files that are corrupted by viruses and malware to keep PCs secure.
Managing a single PC
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