Users Guide

Steps
1. Open SupportAssist and click .
2. On the Tune Performance tile, click Run Now.
CAUTION: If you cancel the optimization while it is in progress, the changes that were applied are not reversed.
After the optimization is complete, an appropriate notification is displayed on the tile.
NOTE: The notification that is displayed on the tile changes automatically depending on the time when the
optimization was performed. For information about the type of notification that is displayed on the tile, see
Notifications on SupportAssist tile.
Optimize network
Prerequisites
You must have administrator rights on the system.
About this task
Optimize network settings on your system to maintain an efficient and reliable network connectivity.
Steps
1.
Open SupportAssist and click .
2. On the Optimize Network tile, click Run Now.
CAUTION:
If you cancel the optimization while it is in progress, the changes that were applied are not reversed.
After the optimization is complete, an appropriate notification is displayed on the tile.
NOTE:
The notification that is displayed on the tile changes automatically depending on the time when the
optimization was performed. For information about the type of notification that is displayed on the tile, see
Notifications on SupportAssist tile.
Remove viruses and malware
About this task
Isolate and remove files infected by viruses and malware to keep your system secure. Also, detect and remove potentially unwanted
programs (PUPs) installed on your system. For instructions to remove PUPs, see
Remove potentially unwanted programs.
NOTE:
The virus and malware removal feature is not available in certain regions, for example, China.
Steps
1.
Open SupportAssist and click .
2. On the Remove Virus & Malware tile, click Run Now.
CAUTION:
If you cancel the optimization while it is in progress, the changes that were applied are not reversed.
After the optimization is complete, an appropriate notification is displayed on the tile.
NOTE:
The notification that is displayed on the tile changes automatically depending on the time when the
optimization was performed. For information about the type of notification that is displayed on the tile, see
Notifications on SupportAssist tile.
Optimizing your system 13