Reference Guide

Table 2. Routine system monitoring (continued)
Attribute Description
System model Model name of the system
Registration information Registration status of SupportAssist
OS version Version of the operating system running on the system
SP version Service pack of the operating system
UTC date Date and time when routine system monitoring information
was sent to Dell
BIOS version Version of the BIOS that is installed on the system
Status Status of the alert depending on the severity, for example,
warning
Description Information about the system failure, for example, high CPU
usage
Hard drive free space Free space available in the system hard drive
Memory usage Amount of system memory used
CPU usage Average CPU utilization
Local date Date and time of the system
Last Boot Up Date Date and time when the system was last restarted
Windows Updated Run Date Date and time when Windows was last updated on the system
BSOD Count 24 hrs Number of blue screen occurrences in the last 24 hours
Alert info Unique identifier of the alert
Source Source from where the alert was generated
Type Type of the alert, for example, predictive alert
PC insights data
If you have enabled SupportAssist to collect insights data, the following data is collected from various components of your
system:
Table 3. PC insights
Categories Attributes
Static System Information BIOS Version
System Model Number
System Form Factor
Static Operating System Information Operating System
Name
Version
Build Number
Static CPU Management Information CPU
vPro Support
Static Battery Information Manufactured Maximum Capacity in Watt-hours
User Identification User SID (Security Identifier)
4 Data collected by SupportAssist