Deployment Guide

1: 简介........................................................................................................................................ 4
版本......................................................................................................................................................................................... 4
目标受众.................................................................................................................................................................................4
文档用途.................................................................................................................................................................................4
此版本中的新功能和增强功能........................................................................................................................................... 4
2: 加入 TechDirect...................................................................................................................... 5
创建帐户.................................................................................................................................................................................5
创建新公司............................................................................................................................................................................ 5
加入现有的公司.................................................................................................................................................................... 6
激活设备管理服务................................................................................................................................................................6
添加技术人员.........................................................................................................................................................................7
3: 配置和部署 SupportAssist........................................................................................................ 8
首次配置和下载 SupportAssist...........................................................................................................................................8
修改配置并下载适用于商用 PC SupportAssist.......................................................................................................... 9
管理 SupportAssist 首选项..................................................................................................................................................9
创建 SupportAssist 部署软件包.........................................................................................................................................11
部署 SupportAssist 的系统要求........................................................................................................................................ 12
使用部署工具部署 SupportAssist..................................................................................................................................... 12
使用命令提示符或 PowerShell 在单个 PC 上安装 SupportAssist...............................................................................13
更新 SupportAssist for Business PCs............................................................................................................................... 14
运行 SupportAssist 自我诊断测试.................................................................................................................................... 14
附录 A: TechDirect 中的 SupportAssist 功能和角色............................................................................15
附录 B: 资源...................................................................................................................................16
目录
目录 3