Administrator Guide
Table Of Contents
資産の詳細.......................................................................................................................................................................... 25
単一の PC で実行可能な PC の推奨事項......................................................................................................................25
章 7: お客様の PC への推奨............................................................................................................. 27
章 8: TechDirect での SupportAssist アラートの管理.........................................................................29
TechDirect でアラートルールを設定.............................................................................................................................. 29
TechDirect での SupportAssist アラートの表示............................................................................................................30
SupportAssist アラート......................................................................................................................................................30
SupportAssist アラート処置........................................................................................................................................ 31
SupportAssist アラートと ServiceNow の統合...............................................................................................................31
ServiceNow 統合の有効化...........................................................................................................................................31
ServiceNow 統合の無効化.......................................................................................................................................... 32
章 9: WMI を使用して SupportAssist データを取得する......................................................................33
章 10: リソース.............................................................................................................................. 36
4 目次