Administrator Guide

NOTE: By default, the information that is displayed on the page is based on the data that are collected during the last
seven days.
You can set advanced filters by switching each filter on or off and setting the values of each filter. To filter systems in a
specific asset group, select the group from the SITE/GROUP list. To filter systems by warranty, select the service plan from
the WARRANTY list.
After the desired filters are set, click UPDATE to view the results in a tabular format.
The following table describes the metrics that are displayed on the PCs page:
Table 5. Metrics for specific system
Column Description
Utilization Score The extent to which a hardware component of the system is
used. Higher scores indicate that the system resources are
overused and may affect the user experience.
Service Tag Unique identifier of the system. The Service Tag is an alpha-
numeric sequence.
Host Name The hostname of the system.
Asset Tag Asset Tag of the system.
Model The system model, for example, Latitude E7440.
Warranty Service plan of the system.
CPU Average CPU utilization categorization of the processor
installed in the system. The utilization is categorized as follows
based on the criteria defined by Dell:
● Normal—average CPU utilization is within the normal level
● Medium—average CPU utilization is sometimes high and
normal at other times
● High—average CPU utilization is at the highest level
Storage Remaining Average storage space available in the primary drive of the
system.
Memory Utilization Average utilization of memory installed on the system.
Installed Memory Size of RAM installed on the system.
Battery Health Average percentage of charge that the battery holds against
its designed capacity, when it is fully charged.
Battery Runtime Average number of hours the system could run when it was
not connected to an electrical outlet.
OS Failures Number of operating system failures that occurred on the
system.
PC Age Number of months since Dell shipped the system.
To view additional metrics, click displayed in the bottom-left corner of the table and select the columns that you want to
view.
To view the results as a heatmap, select View as heatmap. The darker shades of blue indicate overuse of a component and the
lighter shades indicate acceptable use of the component.
To view metrics for a specific system, click a Service Tag or search for a specific Service Tag. The results provide a detailed
view of the system performance. The system-specific metrics displayed in the search results are:
● System Info—provides detailed information of the system such as the Asset Tag, age of the system, model, BIOS version,
and so on.
● System Utilization—provides a detailed summary of metrics such as the number of system crashes, number of app crashes,
GPU memory, utilization score, GPU utilization, storage remaining on the system, and so on.
● Alerts—provides details of errors and crashes on the system.
● Most Used Apps—provides information about the most used applications on the system.
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PC insights