Setup Guide

© 2021 Dell Inc. or its subsidiaries.
August 2021
Rev. A01
You can now start managing
your PC eet in TechDirect.
SupportAssist for business
PCs monitors ech PC nd
communictes with TechDirect
to help mnge your PC eet.
Add contact details and
congure preferences
Congure
Preferences
DEPLOY
Sign In
Create an account for the company
administrator, verify the account,
and sign in to TechDirect
Extract and create the SupportAssist
deployment package
Deploy SupportAssist on
the PCs
(Optional)
Congure, download, and deploy
SupportAssist for every site.
Create asset groups, if required.
Download the SupportAssist package
ONBOARD
CONFIGURE AND
DOWNLOAD
Other references:
SupportAssist for Business PCs home page Manuals and documents
Go to
https://tdm.dell.com
https://tdm.dell.com
(Optional)
Add technicians in
TechDirect
Create a new company or
join an existing company
What’s your role?
Create
Join
Activate the Connect
and manage service
Activations
Self-Dispatch Activate
Extract Create
SupportAssist for Business PCs with Windows OS
Quick Setup Guide
Dell ImageAssist
Connect and Manage
Technical Support
Activate
Activate
Activate