Deployment Guide
Table Of Contents
장 1: 소개........................................................................................................................................ 4
버전......................................................................................................................................................................................... 4
대상......................................................................................................................................................................................... 4
문서 용도................................................................................................................................................................................4
이 릴리스의 새로운 기능 및 개선 사항............................................................................................................................ 4
장 2: TechDirect에 온보드................................................................................................................ 5
계정 생성................................................................................................................................................................................5
새 회사 생성.......................................................................................................................................................................... 5
기존 회사에 가입..................................................................................................................................................................6
디바이스 관리 서비스 활성화............................................................................................................................................ 6
기술 지원 담당자 추가.........................................................................................................................................................7
장 3: SupportAssist 구성 및 구축.......................................................................................................8
처음으로 SupportAssist 구성 및 다운로드.......................................................................................................................8
SupportAssist for Business PC 구성 및 다운로드 수정.................................................................................................. 9
SupportAssist 기본 설정 관리........................................................................................................................................... 10
SupportAssist 구축 패키지 생성........................................................................................................................................11
SupportAssist 구축을 위한 시스템 요구 사항................................................................................................................ 12
구축 도구를 사용하여 SupportAssist 구축..................................................................................................................... 13
명령 프롬프트 또는 PowerShell을 사용하여 단일 PC에 SupportAssist 설치...........................................................13
SupportAssist for Business PC 업데이트.........................................................................................................................14
SupportAssist 자체 진단 테스트 실행..............................................................................................................................14
부록 A: TechDirect에서의 SupportAssist 기능 및 역할........................................................................ 16
부록 B: 리소스................................................................................................................................18
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