Administrator Guide
Table Of Contents
- SupportAssist for Business PCs with Windows OS Administrator Guide—Early access to next generation user experience
- Contents
- Introduction
- Managing PCs and groups
- Managing a single PC
- Recommendations for your Dell PCs fleet
- Configuring settings
- Audit trail
- Managing SupportAssist alerts in TechDirect
- Retrieve SupportAssist data using WMI
- Resources
● Disk 0—the amount of hard drive still available for file storage and the average hard drive activity over a selected time
period.
● Battery health—average percentage of charge that the battery holds against its designed capacity, when it is fully
charged.
OS crashes
The OS crashes section provides an overview of operating system crashes that help determine the type of errors and detect
potential issues to take the required action.
This section displays the type of crash, bug check string, bug check parameters, crash count, and the date and time of the
crash event.
Application experience
The Application experience section of the PC overview page provides insights on application usage and crashes that helps
understand the PC performance.
This section displays the type of application crash, reason for the crash, and when the crash occurred.
Additionally, this section also displays details about most used applications such as application name, version, crashes per
application, time spent on each application, average CPU usage, average memory usage, and average disk usage by the
application.
Managing a single PC 17