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ManualsBrandsDell ManualsAnalyticsSupportAssist Enterprise Application 2.x
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Table Of Contents
Table 80. Error code appendix (continued)
Error code Error message Possible resolution
SA-30010 SupportAssist Enterprise is unable to set up the Remote
Collector Remote Collector_name because the provided
name is already in use by another Remote Collector.
Provide any other name and retry.
SA-30015 SupportAssist Enterprise is unable to set up the Remote
Collector Remote Collector_name because the provided
IP address range IP address_range overlaps with the IP
address range of another Remote Collector.
Provide a mutually exclusive IP address range and retry.
SA-30020 SupportAssist Enterprise is unable to set up the Remote
Collector Remote Collector_name because another
operation is in progress.
Retry the operation after some time.
SA-30025 SupportAssist Enterprise is unable to set up the Remote
Collector Remote Collector_name because the
credentials provided for the remote system are incorrect.
Provide the correct credentials and retry.
SA-30130 SupportAssist Enterprise has placed the device
device_name in the Staging group because a required
verification could not be completed.
To add the device, revalidate the device later.
SA-30180 SupportAssist Enterprise has placed the device
device_name in the Staging group because the device
does not have the required license.
To add the device, ensure that iDRAC Enterprise license is
installed on the device, and then revalidate the device.
SA-30260 SupportAssist Enterprise has placed the device
device_name in the Staging group because
SupportAssist is not enabled in Enterprise Manager.
To add the device, ensure that SupportAssist is enabled in
Enterprise Manager, and then revalidate the device.
SA-30265 SupportAssist Enterprise has placed the device
device_name in the Staging group because the Software
service is not running on the device.
To add the device, ensure that the software service is
running and then revalidate the device.
SA-30404 SupportAssist Enterprise is unable to set up the Remote
Collector Remote Collector_name because the Remote
Collector is either not valid or not reachable.
Verify the details of the Remote Collector and retry.
SA-30405 SupportAssist Enterprise is unable to set up the Remote
Collector Remote Collector_name because Start IP
Address is greater than the End IP Address.
Provide the correct IP address range and retry.
SA-30406 SupportAssist Enterprise is unable to delete the Remote
Collector Remote Collector_name because another
operation is currently in progress.
Retry the operation after some time.
SA-30408 SupportAssist Enterprise is unable to update the details of
the Remote Collector Remote Collector_name because
the name is already in use by another Remote Collector.
Provide any other name and retry.
SA-30409 SupportAssist Enterprise is unable to update the details of
the Remote Collector Remote Collector_name because
the credentials of the Remote Collector are incorrect.
Verify the credentials of the Remote Collector and retry.
SA-30410 SupportAssist Enterprise is unable to update the details of
the Remote Collector Remote Collector_name because
Remote Collector is either not valid or not reachable.
Verify the details of the Remote Collector and retry.
SA-30411 SupportAssist Enterprise is unable to update the details of
the Remote Collector Remote Collector_name because
the provided IP address range IP address_range overlaps
with the IP address range of another Remote Collector.
Provide a mutually exclusive IP address range and retry.
SA-30412 SupportAssist Enterprise is unable to update the details of
the Remote Collector Remote Collector_name because
the Start IP Address is greater than the End IP Address.
Provide the correct IP address range and retry.
216 Error code appendix