Users Guide

Table 49. Create or Edit Device Group (continued)
Field Description
First name The first name of the primary or secondary contact.
Last name The last name of the primary or secondary contact.
Phone number The phone number of the primary or secondary contact.
Alternate phone
number
The alternate phone number of the primary or secondary contact.
Email address The email address of the primary or secondary contact.
Preferred contact
method
Select the preferred contact method. The available options are:
• Phone
• Email
Preferred contact
hours
The preferred hours when Technical Support can contact your primary or secondary contact in case of any
issues with the monitored devices.
Time Zone The time zone of the primary or secondary contact.
Parts Replacement Preferences for Dell Servers
I want Dell server
replacement parts
shipped automatically
Select this check box if you agree to have Dell EMC contact your company and send replacement parts.
Primary Shipping Contact
First name The first name of the primary contact who will be responsible for receiving the dispatched part.
Last name The last name of the primary contact who will be responsible for receiving the dispatched part.
Phone number The phone number of the primary contact who will be responsible for receiving the dispatched part.
Email address The email address of the primary contact who will be responsible for receiving the dispatched part.
Secondary Shipping Contact
First name The first name of the secondary contact who will be responsible for receiving the dispatched part.
Last name The last name of the secondary contact who will be responsible for receiving the dispatched part.
Phone number The phone number of the secondary contact who will be responsible for receiving the dispatched part.
Email address The email address of the secondary contact who will be responsible for receiving the dispatched part.
Shipping Address
Preferred Contact
Hours
The preferred hours when Technical Support can contact the person who is responsible for receiving the
dispatched part, if there are any issues.
Time Zone The time zone of the primary or secondary contact.
Country / Territory Select the country.
Shipping Address The address where a replacement component must be dispatched.
City / Town
State / Province /
Region
Zip / Postal code
Dispatch Notes Type and specific dispatch related information.
CNPJ
IE
For Brazil only: The CNPJ and IE number of your contact.
SupportAssist Enterprise user interface 181