Support Matrix

Table 8. Supported PowerVault devices
Model Remote monitoring and case
creation
Automatic collection of system
information
NX300 Yes Yes
NX3000 Yes Yes
NX3230 Yes Yes
NX3240 Yes Yes
NX3330 Yes Yes
NX3340 Yes Yes
NX430 Yes Yes
NX440 Yes Yes
SupportAssist Enterprise can also detect hardware issues with the following Direct Attached Storage devices if the server to
which the storage device is attached is added (discovered) in SupportAssist Enterprise: PowerVault MD1000, MD1120, MD1200,
MD1220, MD1400, and MD1420. If a critical hardware issue is detected by SupportAssist Enterprise on an attached storage
device, a support case is created for the server to which the storage device is attached.
Supported AX nodes
The following table lists the supported AX nodes:
NOTE:
Monitoring of AX nodes is supported only if they are added in SupportAssist Enterprise by selecting the device type
as iDRAC.
Table 9. Supported AX nodes
Model Remote monitoring
and case creation
Automatic collection of system
information
Supported iDRAC firmware
version
AX-740XD Yes Yes 4.22.00.53
AX-640 Yes Yes 4.22.00.53
AX-6515 Yes Yes
● 4.20.20.20
● 4.30.30.30
Supported servers 19