Support Matrix

Table 6. Supported Dell EMC XC Series Web-Scale converged appliances
Web-Scale
converged
appliances
Remote
monitoring and
case creation
Automatic
collection
of system
information
Collection
protocol
Ports used Latest supported
firmware version
XC740xd Yes Yes REST and SSH2 9440 and 22 5.0
XC940 Yes Yes REST and SSH2 9440 and 22 5.0
XC-740xd2 Yes Yes REST and SSH2 9440 and 22 5.0
XC-XR2* Yes Yes REST and SSH2 9440 and 22 5.0
* Support for this appliance has been assessed based on SupportAssist Enterprise compatibility with similar appliance models.
Supported Dell EMC DSS server
The following table lists the supported Dell EMC Datacenter Scalable Solutions (DSS) servers:
NOTE: Monitoring of Datacenter Scalable Solutions is supported only if the devices are added in SupportAssist Enterprise
by selecting the device type as iDRAC.
Table 7. Supported Dell EMC Datacenter Scalable Solutions
Model Remote monitoring and case creation Automatic collection of system
information
DSS 1500 Yes Yes
DSS 1510 Yes Yes
DSS 2500 Yes Yes
DSS 8440 Yes Yes
DSS 9620* Yes Yes
DSS 9630* Yes Yes
DSS 9600* Yes Yes
* Support for this server has been assessed based on SupportAssist Enterprise compatibility with other similar DSS servers.
NOTE: The minimum supported iDRAC firmware version for DSS 8440 is 3.34.119.34.
Supported PowerVault devices
The following table lists the supported PowerVault devices:
NOTE:
To add the following PowerVault devices, select the device type as Server / Hypervisor in SupportAssist
Enterprise:
Table 8. Supported PowerVault devices
Model Remote monitoring and case
creation
Automatic collection of system
information
DL2000 Yes Yes
DL2100 Yes Yes
DL2200 Yes Yes
NX1950 Yes Yes
NX200 Yes Yes
18 Supported servers