Support Matrix

NOTE: SupportAssist Enterprise provides limited support (monitoring, case creation, and data collection) for PowerEdge
FM120x4. To enable SupportAssist Enterprise to monitor PowerEdge FM120x4, you must add each server node or iDRAC
individually in SupportAssist Enterprise.
NOTE: You can also add non-Dell branded servers in SupportAssist Enterprise. For these servers, only collection of host
information is supported.
NOTE: You can also add 15th generation of PowerEdge servers with Ubuntu 18.04.x operating system installed on them.
For these servers, only collection of system information is supported.
NOTE: On 13th and 14th generation of PowerEdge servers, installation of SupportAssist Enterprise is supported on Red Hat
Enterprise Linux 8.0 operating system.
NOTE: On 15th generation of PowerEdge servers, installation of SupportAssist Enterprise is supported on Red Hat
Enterprise Linux 8.0 Z-stream and Red Hat Enterprise Linux 7.6 Z-stream operating systems.
Supported Dell EMC PowerEdge C Series servers
The following table displays the list of supported Dell EMC PowerEdge C Series servers:
Table 3. Dell EMC PowerEdge C Series servers
Model Remote monitoring and case creation Automatic collection of system
information
C1100 Yes Yes
C2100 Yes Yes
C4130 Yes Yes
C6100 Yes Yes
C6105 Yes Yes
C6145 Yes Yes
C6320 Yes Yes
C6320p Yes Yes
C6420 Yes Yes
Supported Dell EMC PowerEdge XE Series servers
The following table lists the supported Dell EMC PowerEdge XE Series servers:
NOTE:
Monitoring of PowerEdge XE Series servers is supported only if the devices are added in SupportAssist Enterprise
by selecting the device type as iDRAC.
Table 4. Supported Dell EMC PowerEdge XE Series servers
Model Remote monitoring and
case creation
Automatic collection of
system information
Supported iDRAC firmware
version
XE2420 Yes Yes
● 4.00.129.00
● 4.40.00.00
XE7420 Yes Yes 4.00.119.00
XE7440 Yes Yes 4.00.119.00
XE8545 Yes Yes 4.22.00.100
16 Supported servers