Support Matrix
Table Of Contents
- SupportAssist Enterprise Version 2.0.70 Support Matrix
- Contents
- Overview
- SupportAssist Enterprise capabilities available with Dell service contracts
- Supported servers
- Supported Dell EMC PowerEdge servers
- Supported Dell EMC PowerEdge C Series servers
- Supported Dell EMC PowerEdge XE Series servers
- Supported Dell EMC Remote Access Controllers
- Supported Dell EMC XC Series Web-Scale converged appliances
- Supported Dell EMC DSS server
- Supported PowerVault devices
- Supported AX nodes
- Supported hypervisors
- Supported storage devices
- Supported networking devices
- Supported chassis
- Supported management and monitoring software
- Support for OEM devices
- Recommended OMSA version for SupportAssist Enterprise
- Supported operating systems on remote servers
- Supported adapters
- Minimum requirements for installing and using SupportAssist Enterprise
- SupportAssist Enterprise resources
- Contacting Dell EMC
MD1220, MD1400, and MD1420. If a critical hardware issue is detected by SupportAssist Enterprise on an attached storage
device, a support case is created for the server to which the storage device is attached.
Supported AX nodes
The following table lists the supported AX nodes:
NOTE: Monitoring of AX nodes is supported only if they are added in SupportAssist Enterprise by selecting the device type
as iDRAC.
Table 9. Supported AX nodes
Model Remote monitoring
and case creation
Automatic collection of system
information
Supported iDRAC firmware
version
AX-640 Yes Yes 4.22.00.53
AX-6515 Yes Yes
● 4.20.20.20
● 4.30.30.30
AX-740XD Yes Yes 4.22.00.53
AX-7525 Yes Yes 4.40.00.00
Supported servers 19