Support Matrix

Table Of Contents

Supported Dell EMC DSS server

The following table lists the supported Dell EMC Datacenter Scalable Solutions (DSS) servers:

NOTE: Monitoring of Datacenter Scalable Solutions is supported only if the devices are added in SupportAssist Enterprise

by selecting the device type as iDRAC.

Table 7. Supported Dell EMC Datacenter Scalable Solutions

Model Remote monitoring and case creation Automatic collection of system

information

DSS 1500 Yes Yes

DSS 1510 Yes Yes

DSS 2500 Yes Yes

DSS 8440 Yes Yes

DSS 9620* Yes Yes

DSS 9630* Yes Yes

DSS 9600* Yes Yes

* Support for this server has been assessed based on SupportAssist Enterprise compatibility with other similar DSS servers.

NOTE: The minimum supported iDRAC firmware version for DSS 8440 is 3.34.119.34.

Supported PowerVault devices

The following table lists the supported PowerVault devices:

NOTE:

To add the following PowerVault devices, select the device type as Server / Hypervisor in SupportAssist

Enterprise:

Table 8. Supported PowerVault devices

Model Remote monitoring and case

creation

Automatic collection of system

information

DL2000 Yes Yes

DL2100 Yes Yes

DL2200 Yes Yes

NX1950 Yes Yes

NX200 Yes Yes

NX300 Yes Yes

NX3000 Yes Yes

NX3230 Yes Yes

NX3240 Yes Yes

NX3330 Yes Yes

NX3340 Yes Yes

NX430 Yes Yes

NX440 Yes Yes

SupportAssist Enterprise can also detect hardware issues with the following Direct Attached Storage devices if the server to

which the storage device is attached is added (discovered) in SupportAssist Enterprise: PowerVault MD1000, MD1120, MD1200,

Supported servers