Users Guide

Table Of Contents
Table 82. Error code appendix
Error code Error message Possible resolution
SA-4525 Uploaded collection file from device_name was
deleted because a potential security risk was
detected.
For information on security risks, see the
SupportAssist Enterprise Version 2.0.70 User's Guide
at https://www.dell.com/serviceabilitytools.
SA-4530 Upload of the system information collected from
device_name was unsuccessful because the upload
process exceeded the defined time limit.
To retry collecting the system information, select
the device and click Start Collection.
SA-4531 Upload of the system information collected from
device_name was unsuccessful because of an issue
with the upload server hosted by Dell EMC.
To retry collecting the system information, select
the device and click Start Collection.
SA-4550 SupportAssist Enterprise is unable to collect system
information from the device device_name because
the hard-drive space available on the server where
SupportAssist Enterprise is installed is critically low.
For information about the hard-drive space
requirements for installing and using SupportAssist
Enterprise, see Hardware requirements.
SA-9000 Inventory Validation capabilities have not been
verified for the device.
-
SA-9015 The monitoring capability is disabled for the device. Ensure that the monitoring capability is enabled for the
device.
SA-9020 SNMP settings of the device could not be configured
because the SNMP service or Net-SNMP service is
not installed on your system.
Ensure that you install the SNMP service or Net-
SNMP service on your system.
SA-9025 SupportAssist Enterprise is unable to run the script
file because of one of the following:
1. You may not have superuser privileges on the
system.
2. You have not entered the Management Server IP
address.
3. Network sharing might be disabled.
Perform the following:
1. Ensure that you have superuser privileges on the
system.
2. Enter the Management Server IP address.
SA-9030 SNMP service is not running on the device. Manually start the SNMP service on the device.
SA-9035 The SNMP trap destination is not configured on the
device.
You must either try to configure the SNMP settings
through the Tasks > Configure SNMP option
or manually configure the SNMP settings. For
instructions to manually configure the SNMP settings,
see "Manually configuring SNMP settings" in the
Online Help or User's Guide.
SA-9040 SupportAssist Enterprise has detected that
OpenManage Server Administrator (OMSA) is not
installed on the device.
Select the device in the Devices page, and in the
device overview pane, select Install/Upgrade OMSA
from the Tasks list.
SA-9045 The system hosting the Remote Collector is not
reachable or the Remote Collector service is not
running on the system.
Make sure that the system hosting the Remote
Collector is reachable and the Remote Collector
service is running on the system.
SA-9050 SupportAssist Enterprise has detected that the
OpenManage Server Administrator (OMSA) services
are not running on the system.
Make sure that the OpenManage Server Administrator
(OMSA) services are running on the system.
SA-9055 Collection of system information is not supported
on the device because it is assigned to a Remote
Collector hosted on a Linux operating system.
Assign the device to a Remote Collector hosted on a
Windows operating system.
226 Error code appendix