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Users Guide

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Table Of Contents
● 1—network ports that are required for discovering devices and collecting system information
● 2—network ports that are required for uploading the collected system information (collection)
● 3—network ports required for adapters
● 4—network ports on devices for collecting system information
The following table lists the ports that must be open on the local system:
Table 5. Network port requirements on the local system
Port Direction Usage
22 Out To add the local system running a Linux operating system and for collecting system
information
80 Out For HTTP communication
135 Out To add the local system running Windows (WMI) and to collect system information
162 In To receive alerts (SNMP traps) from remote devices
443 Out For Secure Socket Layer (SSL) communication, WS-Man communication, and verifying
SupportAssist Enterprise update information
1311 Out For Dell OpenManage Server Administrator (OMSA) communication
5700 In To open SupportAssist Enterprise securely (HTTPS) from a remote system
5701, 5702, 5703,
and 5704
In To collect system information from devices
9099 In To open SupportAssist Enterprise (HTTP) from the local system
61616 In To process SupportAssist Enterprise tasks
2424 In To establish connection with the Dell EMC SupportAssist Enterprise DB service.
The following table lists the network ports that are required for discovering devices and collecting system information:
Table 6. Network ports required for discovering devices and collecting system information
Device Protocol for discovery and collection Port
Server - Windows WMI 135
Server - Linux SSH 22
iDRAC WSMan and REST. If you have iDRAC9
with firmware version 4.x installed:
● WSMan protocol is used to configure
alert destination of the server.
● REST protocol is used to send
and receive information from
SupportAssist Enterprise.
443 and 161
ESX or ESXi SSH and VMware SDK 22 and 443
Storage PS Series arrays (previously
EqualLogic)
SNMPv2, SSH2, and FTP 161, 22, and 21
Storage MD Series arrays (previously
PowerVault)
SYMbolSDK 2463
Storage ME4 Series arrays REST and SFTP 443 and 1022
Storage SC Series arrays (previously Dell
Compellent)
REST 3033
Fluid File System (FluidFS) Network
attached storage (NAS) devices
SSH and FTP 22 and 44421
PowerConnect switches SNMP and SSH 22 and 161
Dell Force10 switches SNMP and SSH 161 and 22
Getting started with SupportAssist Enterprise 21