Support Matrix

Table 7. Supported Dell EMC Datacenter Scalable Solutions
Model Remote monitoring and case creation Automatic collection of system
information
DSS 9630* Yes Yes
DSS 9600* Yes Yes
* Support for this server has been assessed based on SupportAssist Enterprise compatibility with other similar DSS servers.
NOTE: The minimum supported iDRAC firmware version for DSS 8440 is 3.34.119.34.
Supported PowerVault devices
The following table lists the supported PowerVault devices.
NOTE: To add the following PowerVault devices, select the device type as Server / Hypervisor in SupportAssist
Enterprise:
Table 8. Supported PowerVault devices
Model Remote monitoring and case
creation
Automatic collection of system
information
DL2000 Yes Yes
DL2100 Yes Yes
DL2200 Yes Yes
NX1950 Yes Yes
NX200 Yes Yes
NX300 Yes Yes
NX3000 Yes Yes
NX3230 Yes Yes
NX3240 Yes Yes
NX3330 Yes Yes
NX3340 Yes Yes
NX430 Yes Yes
NX440 Yes Yes
SupportAssist Enterprise can also detect hardware issues with the following Direct Attached Storage devices if the server to
which the storage device is attached is added (discovered) in SupportAssist Enterprise: PowerVault MD1000, MD1120, MD1200,
MD1220, MD1400, and MD1420. If a critical hardware issue is detected by SupportAssist Enterprise on an attached storage
device, a support case is created for the server to which the storage device is attached.
18
Supported servers