Support Matrix

Table 3. Dell EMC PowerEdge C Series servers
Model Remote monitoring and case creation Automatic collection of system
information
C6320 Yes Yes
C6320p Yes Yes
C6420 Yes Yes
Supported Dell EMC PowerEdge XE Series servers
The following table lists the supported Dell EMC PowerEdge XE Series servers.
NOTE: Monitoring of PowerEdge XE Series servers is supported only if the devices are added in SupportAssist Enterprise
by selecting the device type as iDRAC.
Table 4. Supported Dell EMC PowerEdge XE Series servers
Model Remote monitoring and
case creation
Automatic collection of
system information
Supported iDRAC firmware
version
XE2420 Yes Yes
● 4.00.129.00
● 4.40.00.00
XE7420 Yes Yes 4.00.119.00
XE7440 Yes Yes 4.00.119.00
XE8545 Yes Yes 4.22.00.100
Supported Dell EMC Remote Access Controllers
The following table lists the supported Dell EMC Remote Access Controllers.
NOTE:
To add an iDRAC7 or iDRAC8 in SupportAssist Enterprise, ensure that the Enterprise or Express license is installed
on the iDRAC.
NOTE: To add an iDRAC9 in SupportAssist Enterprise, ensure that the Basic, Enterprise, or Express license is installed on
the iDRAC.
NOTE: Monitoring is not supported for iDRAC9 with basic license.
NOTE: SupportAssist Enterprise capabilities are not available for an iDRAC on an SC series or Dell Compellent devices.
Table 5. Supported Dell EMC Remote Access Controllers
Model Remote monitoring and case creation Automatic collection of system
information
iDRAC7 Yes Yes
iDRAC8 Yes Yes
iDRAC9 Yes* Yes
NOTE: The minimum supported iDRAC firmware version for VxRail systems is 2.30.31.30.
NOTE: The minimum supported iDRAC firmware version for Storage Spaces Direct (S2D) Ready Nodes is 3.34.34.34.
16 Supported servers