Release Notes
Table Of Contents
- SupportAssist Enterprise Version 2.0.70 Release Notes
- Release summary
- Version
- Release date
- Priority and recommendations
- Compatibility
- Minimum requirements for installing and using SupportAssist Enterprise
- New and enhanced features
- Known issues—To be fixed in future releases
- SupportAssist Enterprise services do not start automatically
- The snmptrapd service may not start automatically
- The Remote Collector or adapter displays a validation in progress status
- iSCSI and non-iSCSI adapter attributes may not be available
- Collections from PowerVault MD Series storage arrays may display incorrect values
- No action occurs when you click the Install/Upgrade OMSA option
- Tooltips are not displayed
- SupportAssist Enterprise is unable to connect to the remote system
- Refreshing the Devices or Cases page opens the first page
- Collections from networking devices do not contain the IP address of the networking device
- SCSI and non-iSCSI interfaces section is not available
- Installation of SupportAssist Enterprise on Debian operating system is unsuccessful
- Service Tag is not available in Deployment collections
- Displays section may be blank
- SATA Controller information is not available
- Uninstallation of SupportAssist Enterprise does not uninstall the OpenManage Enterprise adapter automatically
- Number of Active sessions is displayed as 'Not available' in iDRAC collections
- Incorrect Physical Disk name is displayed in Physical Device ID
- Periodic inventory validation does not start on the same day
- System information does not include controller TTY logs
- Incorrect manufacturer details
- Incorrect hostname details
- Incorrect time zone list options
- Concurrent operations are unsuccessful
- System Center Operations Manager adapter displays a disconnected status
- Device Overview pane does not display the operating system version details
- Unable to edit the adapter
- Alerts not processed from Dell PowerVault MD Series device
- Service Tag of a chassis is displayed instead of the Service Tag of a blade server
- Alerts from OpenManage Enterprise adapter are not processed
- Incorrect postal code and incorrect state or province value
- Integrating TechDirect with SupportAssist Enterprise is not supported
- Unable to filter group name
- Collection report does not display all attributes
- Install/upgrade of OMSA fails on Red Hat Enterprise Linux 8.0 operating system
- Unable to receive alerts from SupportAssist Enterprise
- Collections are automatically initiated
- Incomplete collections performed on ME4 devices
- Devices moved to Default group during adapter sync
- Limitations
- Installation and uninstallation
- SupportAssist Enterprise resources
- Contacting Dell EMC
Install/upgrade of OMSA fails on Red Hat Enterprise Linux 8.0
operating system
Description On Red Hat Enterprise Linux 8.0 operating systems, install or upgrade of OpenManage Server
Administrator (OMSA) fails because the libcrypto.so package is not available.
Workaround Install the libcrypto.so package and retry the operation.
Tracking Number SAENTK-973
Unable to receive alerts from SupportAssist Enterprise
Description Unable to receive alerts from SupportAssist Enterprise that is installed on a system running Linux
operating system.
Workaround Install the wget package on the system running the Linux operating system.
Tracking Number SAENTK-939
Collections are automatically initiated
Description If you performed a multiple device collection from devices that are inventoried through a remote collector
in SupportAssist Enterprise Version 2.0.50, the collection is automatically initiated after you upgrade to
SupportAssist Enterprise Version 2.0.60.
Workaround None
Tracking Number SAENTK-2037
Incomplete collections performed on ME4 devices
Description
On ME4 devices that are installed with firmware version GT280 or later, SupportAssist Enterprise is
unable to collect Support Data due to SFTP connectivity issues.
Workaround None
Tracking Number SAENTK-1939
Devices moved to Default group during adapter sync
Description
iDRAC devices that were inventoried through an OpenManage Enterprise adapter and assigned to a
custom device group are automatically moved to the default group when the next adapter sync is
performed. Also, the devices are inventoried in SupportAssist Enterprise with a different name.
Workaround None
Tracking Number SAENTK-1932
Limitations
● The Component Details section is not displayed in the collections that are performed on servers running ESXi operating
system and inventoried in SupportAssist Enterprise through the ESXi operating system IP Address.
● SupportAssist Enterprise does not perform analytics collections on devices that have a remote collector that is assigned as
their collection host.
● The TTY log may not be collected from a server that is added in SupportAssist Enterprise with the iDRAC IP address in the
following scenarios:
○ The server is not a yx2x or later generation of PowerEdge server.
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Release summary