Release Notes
Table Of Contents
- SupportAssist Enterprise Version 2.0.70 Release Notes
- Release summary
- Version
- Release date
- Priority and recommendations
- Compatibility
- Minimum requirements for installing and using SupportAssist Enterprise
- New and enhanced features
- Known issues—To be fixed in future releases
- SupportAssist Enterprise services do not start automatically
- The snmptrapd service may not start automatically
- The Remote Collector or adapter displays a validation in progress status
- iSCSI and non-iSCSI adapter attributes may not be available
- Collections from PowerVault MD Series storage arrays may display incorrect values
- No action occurs when you click the Install/Upgrade OMSA option
- Tooltips are not displayed
- SupportAssist Enterprise is unable to connect to the remote system
- Refreshing the Devices or Cases page opens the first page
- Collections from networking devices do not contain the IP address of the networking device
- SCSI and non-iSCSI interfaces section is not available
- Installation of SupportAssist Enterprise on Debian operating system is unsuccessful
- Service Tag is not available in Deployment collections
- Displays section may be blank
- SATA Controller information is not available
- Uninstallation of SupportAssist Enterprise does not uninstall the OpenManage Enterprise adapter automatically
- Number of Active sessions is displayed as 'Not available' in iDRAC collections
- Incorrect Physical Disk name is displayed in Physical Device ID
- Periodic inventory validation does not start on the same day
- System information does not include controller TTY logs
- Incorrect manufacturer details
- Incorrect hostname details
- Incorrect time zone list options
- Concurrent operations are unsuccessful
- System Center Operations Manager adapter displays a disconnected status
- Device Overview pane does not display the operating system version details
- Unable to edit the adapter
- Alerts not processed from Dell PowerVault MD Series device
- Service Tag of a chassis is displayed instead of the Service Tag of a blade server
- Alerts from OpenManage Enterprise adapter are not processed
- Incorrect postal code and incorrect state or province value
- Integrating TechDirect with SupportAssist Enterprise is not supported
- Unable to filter group name
- Collection report does not display all attributes
- Install/upgrade of OMSA fails on Red Hat Enterprise Linux 8.0 operating system
- Unable to receive alerts from SupportAssist Enterprise
- Collections are automatically initiated
- Incomplete collections performed on ME4 devices
- Devices moved to Default group during adapter sync
- Limitations
- Installation and uninstallation
- SupportAssist Enterprise resources
- Contacting Dell EMC
Incorrect time zone list options
Description The time zone list may display both the old and new city names as separate options.
Workaround None
Tracking Number SAE-14777
Concurrent operations are unsuccessful
Description If SupportAssist Enterprise concurrently runs two different operations (Set Up Adapter/Remote Collector
or Device Discovery/Collection) on the same device, one of the operations may be unsuccessful.
Workaround Manually run the operation that is unsuccessful after some time.
Tracking Number SAE-14773
System Center Operations Manager adapter displays a disconnected
status
Description If the user account credentials are reset on the domain controller, the System Center Operations
Manager adapter displays a disconnected status with an unknown error.
Workaround Log in to SupportAssist Enterprise and provide valid System Center Operations Manager adapter
credentials.
Tracking Number SAE-10295
Device Overview pane does not display the operating system version
details
Description
The Operating System attribute on the Device Overview pane does not display the operating system
version details for servers running Windows Server 2016 RS4 Core and Windows Server 2019 Core
operating systems.
Workaround None
Tracking Number SAE-14758
Unable to edit the adapter
Description
While editing the OpenManage Essential adapter, if incorrect credentials are entered, an “Unable to edit
adapter” message is displayed. However, the entered credentials are saved and the adapter displays a
Disconnected status.
Workaround Edit the adapter and enter the correct credentials. The adapter then displays a Connected status.
Tracking Number SAE-14660
Alerts not processed from Dell PowerVault MD Series device
Description
Alerts are not processed:
● When SupportAssist Enterprise installed on a Dell PowerVault MD Series device with more then one
RAID controller is upgraded to version 2.0.
● If an alert is received from the other RAID controller that was not previously persisted by
SupportAssist Enterprise, immediately after the upgrade, and before inventory validation is complete.
6 Release summary