Release Notes
Table Of Contents
- SupportAssist Enterprise Version 2.0.70 Release Notes
- Release summary
- Version
- Release date
- Priority and recommendations
- Compatibility
- Minimum requirements for installing and using SupportAssist Enterprise
- New and enhanced features
- Known issues—To be fixed in future releases
- SupportAssist Enterprise services do not start automatically
- The snmptrapd service may not start automatically
- The Remote Collector or adapter displays a validation in progress status
- iSCSI and non-iSCSI adapter attributes may not be available
- Collections from PowerVault MD Series storage arrays may display incorrect values
- No action occurs when you click the Install/Upgrade OMSA option
- Tooltips are not displayed
- SupportAssist Enterprise is unable to connect to the remote system
- Refreshing the Devices or Cases page opens the first page
- Collections from networking devices do not contain the IP address of the networking device
- SCSI and non-iSCSI interfaces section is not available
- Installation of SupportAssist Enterprise on Debian operating system is unsuccessful
- Service Tag is not available in Deployment collections
- Displays section may be blank
- SATA Controller information is not available
- Uninstallation of SupportAssist Enterprise does not uninstall the OpenManage Enterprise adapter automatically
- Number of Active sessions is displayed as 'Not available' in iDRAC collections
- Incorrect Physical Disk name is displayed in Physical Device ID
- Periodic inventory validation does not start on the same day
- System information does not include controller TTY logs
- Incorrect manufacturer details
- Incorrect hostname details
- Incorrect time zone list options
- Concurrent operations are unsuccessful
- System Center Operations Manager adapter displays a disconnected status
- Device Overview pane does not display the operating system version details
- Unable to edit the adapter
- Alerts not processed from Dell PowerVault MD Series device
- Service Tag of a chassis is displayed instead of the Service Tag of a blade server
- Alerts from OpenManage Enterprise adapter are not processed
- Incorrect postal code and incorrect state or province value
- Integrating TechDirect with SupportAssist Enterprise is not supported
- Unable to filter group name
- Collection report does not display all attributes
- Install/upgrade of OMSA fails on Red Hat Enterprise Linux 8.0 operating system
- Unable to receive alerts from SupportAssist Enterprise
- Collections are automatically initiated
- Incomplete collections performed on ME4 devices
- Devices moved to Default group during adapter sync
- Limitations
- Installation and uninstallation
- SupportAssist Enterprise resources
- Contacting Dell EMC
Table 1. SupportAssist Enterprise resources (continued)
For more information about See Available at
List of attributes that are reported in the
system information that is collected by
SupportAssist Enterprise from different
device types
SupportAssist Enterprise Version 2.0.60
Reportable Items
New features, enhancements, known
issues, and limitations in the release
SupportAssist Enterprise Version 2.0.70
Release Notes
Alert processing and automatic support
case creation capabilities
SupportAssist Enterprise: Alert Policy
Integrating data center tools
and applications with SupportAssist
Enterprise using Representational State
Transfer (REST) APIs
REST API Guide—SupportAssist
Enterprise
Procedural or reference information to
help with using the application
Online Help SupportAssist Enterprise user interface
and click the help icon.
Video tutorials to learn about the
features of SupportAssist Enterprise
SupportAssist Enterprise 2.x playlist YouTube
Peer-to-peer questions on SupportAssist
Enterprise
Community Forum SupportAssist Enterprise community
SupportAssist Enterprise product
offerings
Home page SupportAssist Enterprise home page
Contacting Dell EMC
NOTE:
If you do not have an active Internet connection, you can find contact information about your purchase invoice,
packing slip, bill, or Dell EMC product catalog.
Dell EMC provides several online and telephone-based support and service options. Availability varies by country or region and
product, and some services may not be available in your area.
Contact Dell EMC for sales, technical support, or customer service
issues
1. Go to https://www.dell.com/support.
2. Select your country or region in the selection list at the bottom of the page.
3. Click Contact Support and select the appropriate support link.
Find manuals and documents
1. Go to https://www.dell.com/support.
2. Click Browse all products.
3. Select the appropriate product category and then select the desired product.
4. To view or download the manuals and documents, click the DOCUMENTATION tab.
NOTE:
You can also directly access the manuals and documents for Serviceability Tools from https://www.dell.com/
serviceabilitytools.
10 Release summary