Release Notes

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Table Of Contents

Rev. A00

May 2021

SupportAssist Enterprise Version 2.0.70

Release Notes

Release summary

This release adds support for new versions of operating systems, firmware, OpenManage Enterprise, and AX nodes.

Version

2.0.70

Release date

May 2021

Priority and recommendations

RECOMMENDED: Dell EMC recommends applying this update during your next scheduled update cycle. The update contains

feature enhancements or changes that will help keep your system software current and compatible with other system modules

(firmware, BIOS, drivers and software).

Compatibility

For the complete list of supported device types and device models, see the SupportAssist Enterprise Version 2.0.70 Support

Matrix at https://www.dell.com/serviceabilitytools.

Minimum requirements for installing and using

SupportAssist Enterprise

For information about hardware requirements, software requirements, and network requirements for installing and using

SupportAssist Enterprise, see the SupportAssist Enterprise Version 2.0.70 User's Guide available at https://www.dell.com/

serviceabilitytools.

New and enhanced features

This release adds support for:

● OpenManage Enterprise version 3.6

● New iDRAC firmware version 4.40.10.00 on 14th and 15th generation of PowerEdge servers

● New firmware versions on PowerEdge chassis

Release summary

Summary of content (11 pages)

PAGE 1
Rev. A00 May 2021 SupportAssist Enterprise Version 2.0.70 Release Notes Release summary This release adds support for new versions of operating systems, firmware, OpenManage Enterprise, and AX nodes. Version 2.0.70 Release date May 2021 Priority and recommendations RECOMMENDED: Dell EMC recommends applying this update during your next scheduled update cycle.
PAGE 2
● AX nodes ● Latest versions of CentOS and Red Hat Enterprise Linux operating systems ● Upgrade from SupportAssist Enterprise Version 1.2 to 2.0.
PAGE 3
Workaround None. Tracking number SCT-10425 No action occurs when you click the Install/Upgrade OMSA option Description When OMSA is already installed in a managed node and when it is discovered from SupportAssist Enterprise with the OMSA install/upgrade option enabled, a prompt may be displayed stating, SNMP cannot be configured. After discovery, when you try to configure SNMP using More Tasks, the option to configure SNMP is disabled, but the Install/Upgrade OMSA option remains enabled.
PAGE 4
SCSI and non-iSCSI interfaces section is not available Description SCSI and non-iSCSI interfaces section is not available in Deployment collections from PowerEdge servers running the Debian operating system. Workaround Ensure that the ethtool package is installed on the system. Tracking Number SAE-9146 Installation of SupportAssist Enterprise on Debian operating system is unsuccessful Description Installation of SupportAssist Enterprise on Debian operating system is unsuccessful.
PAGE 5
Number of Active sessions is displayed as 'Not available' in iDRAC collections Description Number of Active sessions is displayed as 'Not available' in iDRAC in-band and out-of-band collections that are performed from SupportAssist Enterprise. Workaround Perform a SupportAssist TSR collection to view the missing information.
PAGE 6
Incorrect time zone list options Description The time zone list may display both the old and new city names as separate options. Workaround None Tracking Number SAE-14777 Concurrent operations are unsuccessful Description If SupportAssist Enterprise concurrently runs two different operations (Set Up Adapter/Remote Collector or Device Discovery/Collection) on the same device, one of the operations may be unsuccessful. Workaround Manually run the operation that is unsuccessful after some time.
PAGE 7
Workaround None Tracking Number SAE-12719 Service Tag of a chassis is displayed instead of the Service Tag of a blade server Description In Blade servers with ESXI 6.5, the Service Tag of a chassis is displayed instead of the Service Tag of a blade server, in the Host section of the collection report.
PAGE 8
Install/upgrade of OMSA fails on Red Hat Enterprise Linux 8.0 operating system Description On Red Hat Enterprise Linux 8.0 operating systems, install or upgrade of OpenManage Server Administrator (OMSA) fails because the libcrypto.so package is not available. Workaround Install the libcrypto.so package and retry the operation.
PAGE 9
● ● ● ● ● ● ● ● ○ The server does not have the minimum required iDRAC firmware version installed. For yx2x series of the PowerEdge servers, the iDRAC firmware version 2.10.10.10 or later is required. For yx3x series of the PowerEdge servers, the iDRAC firmware 2.00.00.00 or later is required. ○ The system only has a SATA controller or software RAID configured, but does not have a RAID controller. ○ The server was running the power-on self-test (POST) while the collection was initiated.
PAGE 10
Table 1. SupportAssist Enterprise resources (continued) For more information about See Available at List of attributes that are reported in the SupportAssist Enterprise Version 2.0.60 system information that is collected by Reportable Items SupportAssist Enterprise from different device types New features, enhancements, known issues, and limitations in the release SupportAssist Enterprise Version 2.0.
PAGE 11
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.