Reference Guide

SupportAssist Enterprise
84 REST API Guide – SupportAssist Enterprise
Error
code
Error message
Possible Resolution
3000_18
A service required for the installation of Dell
OpenManage Server Administrator (OMSA)
is either not running or not enabled on {0}.
If the device is running Microsoft Windows, make
sure that the WMI service is running. If the
device is running Linux, make sure that SSH is
enabled. For more information, see the "Error
code appendix" section in the SupportAssist
Enterprise User's Guide at
Dell.com/serviceabilitytools.
3000_19
A service required for the installation of Dell
OpenManage Server Administrator (OMSA)
is not running on {0}.
Make sure that the WMI service is running on the
device. For more information, see the "Error
code appendix" section in the SupportAssist
Enterprise User's Guide at
Dell.com/serviceabilitytools.
3000_20
An unexpected error occurred during the
installation of Dell OpenManage Server
Administrator (OMSA) on {0}.
Manually install the supported version of OMSA.
To identify the supported version of OMSA, see
the SupportAssist Enterprise Support Matrix at
Dell.com/serviceabilitytools. If the problem
persists, contact your SupportAssist Enterprise
administrator for assistance.
3000_21
An unexpected error occurred during the
installation of Dell OpenManage Server
Administrator (OMSA) on {0}.
Manually install the supported version of OMSA.
To identify the supported version of OMSA, see
the SupportAssist Enterprise Support Matrix at
Dell.com/serviceabilitytools. If the problem
persists, contact your SupportAssist Enterprise
administrator for assistance.
3000_22
An unexpected error occurred during the
installation of Dell OpenManage Server
Administrator (OMSA) on {0}.
Make sure that the device is reachable and the
configured device credentials have Administrator
rights, and then manually install the supported
version of OMSA. To identify the supported
version of OMSA, see the SupportAssist
Enterprise Support Matrix at
Dell.com/serviceabilitytools. If the problem
persists, contact your SupportAssist Enterprise
administrator for assistance.
3000_23
An unexpected error occurred during the
installation of Dell OpenManage Server
Administrator (OMSA) on {0}.
Make sure that the device is reachable and the
configured device credentials have Administrator
rights, and then manually install the supported
version of OMSA. To identify the supported
version of OMSA, see the SupportAssist
Enterprise Support Matrix at
Dell.com/serviceabilitytools. If the problem
persists, contact your SupportAssist Enterprise
administrator for assistance.
3000_24
An unexpected error occurred during the
installation of Dell OpenManage Server
Administrator (OMSA) on {0}.
Manually install the supported version of OMSA.
To identify the supported version of OMSA, see
the SupportAssist Enterprise Support Matrix at
Dell.com/serviceabilitytools. If the problem
persists, contact your SupportAssist Enterprise
administrator for assistance.