Reference Guide

SupportAssist Enterprise
76 REST API Guide – SupportAssist Enterprise
Error
code
Error message
Possible Resolution
Installing OMSA is required to generate
alerts for hardware events that occur on the
device.
SA-0080
SupportAssist Enterprise has detected that
the Dell OpenManage Server Administrator
(OMSA) services are not running on the
device. For optimal SupportAssist
Enterprise capability, it is recommended to
restart the OMSA services.
SA-0085
SupportAssist Enterprise has detected that
Dell OpenManage Server Administrator
(OMSA) version {0} is installed on the
device. For optimal SupportAssist
Enterprise capability, it is recommended to
upgrade OMSA to version {1}.
SA-0090
SupportAssist Enterprise has detected that
Dell OpenManage Server Administrator
(OMSA) version {0} is installed on the
device. It is recommended that you
download and install OMSA version {1} on
the device.
SA-0095
SupportAssist Enterprise is unable to verify
the OMSA version installed on the device.
To resolve the issue, see the "Unable to
verify OMSA version" section in the
SupportAssist Enterprise User's Guide at
dell.com/serviceabilitytools.
SA-0100
The recommended version of Dell
OpenManage Server Administrator (OMSA)
is already installed on the device.
SA-0105
SupportAssist Enterprise will monitor the
device through the integrated Dell Remote
Access Controller (iDRAC). Therefore,
installation or upgrade of Dell OpenManage
Server Administrator (OMSA) is not
required.
SA-0110
SupportAssist Enterprise is unable to add
the device {0} because it does not have a
valid license.
SA-0115
SupportAssist Enterprise is unable to add
the device {0} because the operating
system is not supported.
SA-0120
SupportAssist Enterprise is unable to add
the device because a required service is
disabled on the device.
Make sure that the required service is running on
the device, and then retry the operation. For
information on the required service, see the
SupportAssist Enterprise User's Guide at
dell.com/serviceabilitytools.