Reference Guide

Introduction
Dell EMC Technical White Paper
Introduction
SupportAssist Enterprise is an application that automates technical support for your Dell EMC server, storage,
and networking devices. SupportAssist Enterprise monitors your devices and proactively detects hardware issues
that may occur. When a hardware issue is detected, SupportAssist Enterprise automatically opens a support case
with Technical Support and sends you an email notification.
This document provides information on integrating your data center tools and applications with SupportAssist
Enterprise using Representational State Transfer (REST) APIs. It provides examples of using REST to perform
common tasks based on integration use cases with other products.
This document is not intended to be an introduction to REST. There are several publicly available documents (for
example, Fielding’s dissertation and RESTful Web services books) that provide the necessary background
information on REST.
Note: Integration of your support tools and applications with SupportAssist Enterprise by using REST API is
supported only with SupportAssist Enterprise version 2.0 or later.