Reference Guide

SupportAssist Enterprise
28 REST API Guide – SupportAssist Enterprise
2.6 Devices
SupportAssist Enterprise automates technical support for your Dell EMC server, storage, and networking devices.
When a hardware issue is detected on a system, depending on the service plan, SupportAssist Enterprise may
automatically create a support request with Dell EMC Technical Support. Information required by Technical
Support is also automatically collected and sent to Dell EMC by SupportAssist Enterprise. To experience these
automated capabilities, you must add each device in SupportAssist Enterprise.
The JSON schema for adding devices is as follows:
{
"type" : "object",
"id" : "DeviceDiscovery",
"properties" : {
"deviceAddress" : {
"type" : "string"
},
"friendlyName" : {
"type" : "string"
},
"uiDeviceType" : {
"type" : "string"
"enum" : ["Server / Hypervisor", "iDRAC", "Chassis", "Networking", "Fluid
File System (Fluid FS)", "PeerStorage(PS) / Equallogic", "Storage Center (SC) /
Compellent", "Software", "Solution", "Virtual Machine"]
},
"deviceSubType" : {
"type" : "string"
"enum" : ["Webscale"]
},
"deviceFamily" : {
"type" : "string"
"enum" : ["SCVMM", "SANHQ", "vCenter", "HitKitVSMForVMWare"]
},
"credentialAccountId" : {
"type" : "string"
},
"credentialProfileId" : {
"type" : "string"
},
"enableMonitoring" : {
"type" : "boolean"
},
"enableDeepDiscovery" : {
"type" : "boolean"
},
"configureSNMP" : {
"type" : "boolean"
},
"installOMSA" : {
"type" : "boolean"
},
"deviceGroupInformation" : {
"type" : "object",
"id" : "UIDeviceGroupInformation",
"properties" : {
"name" : {
"type" : "string"