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Table Of Contents
Table 83. Error code appendix (continued)
Error code Error message Possible resolution
SA-30130 SupportAssist Enterprise has placed the device
device_name in the Staging group because a
required verification could not be completed.
To add the device, revalidate the device later.
SA-30180 SupportAssist Enterprise has placed the device
device_name in the Staging group because the
device does not have the required license.
To add the device, ensure that iDRAC Enterprise
license is installed on the device, and then revalidate
the device.
SA-30260 SupportAssist Enterprise has placed the device
device_name in the Staging group because
SupportAssist is not enabled in Enterprise Manager.
To add the device, ensure that SupportAssist is
enabled in Enterprise Manager, and then revalidate the
device.
SA-30265 SupportAssist Enterprise has placed the device
device_name in the Staging group because the
Software service is not running on the device.
To add the device, ensure that the software service is
running and then revalidate the device.
SA-30404 SupportAssist Enterprise is unable to set up the
Remote Collector Remote Collector_name because
the Remote Collector is either not valid or not
reachable.
Verify the details of the Remote Collector and retry.
SA-30405 SupportAssist Enterprise is unable to set up the
Remote Collector Remote Collector_name because
Start IP Address is greater than the End IP Address.
Provide the correct IP address range and retry.
SA-30406 SupportAssist Enterprise is unable to delete the
Remote Collector Remote Collector_name because
another operation is currently in progress.
Retry the operation after some time.
SA-30408 SupportAssist Enterprise is unable to update the
details of the Remote Collector Remote
Collector_name because the name is already in use
by another Remote Collector.
Provide any other name and retry.
SA-30409 SupportAssist Enterprise is unable to update the
details of the Remote Collector Remote
Collector_name because the credentials of the
Remote Collector are incorrect.
Verify the credentials of the Remote Collector and
retry.
SA-30410 SupportAssist Enterprise is unable to update the
details of the Remote Collector Remote
Collector_name because Remote Collector is either
not valid or not reachable.
Verify the details of the Remote Collector and retry.
SA-30411 SupportAssist Enterprise is unable to update the
details of the Remote Collector Remote
Collector_name because the provided IP address
range IP address_range overlaps with the IP address
range of another Remote Collector.
Provide a mutually exclusive IP address range and
retry.
SA-30412 SupportAssist Enterprise is unable to update the
details of the Remote Collector Remote
Collector_name because the Start IP Address is
greater than the End IP Address.
Provide the correct IP address range and retry.
SA-30413 SupportAssist Enterprise is unable to update the
Remote Collector Remote Collector_name because
another operation is in progress.
Retry the operation after some time.
SA-30414 SupportAssist Enterprise is unable to connect to the
Remote Collector Remote Collector_name because
of an internal error.
Ensure that the Remote Collector application is
running and then retry the operation.
SA-30414 SupportAssist Enterprise is unable to reach the
Remote Collector Remote Collector_name.
Ensure the following:
224 Error code appendix