Users Guide

Table 77. Preferences (continued)
Field Description
System state information collected from devices to Dell
EMC
Select to automatically upload collections to Dell EMC.
Automatically start inventory validation:
Starting from day N of every month at 11 PM Select this option to automatically get the validation
information from each device type on a randomly determined
day of every month at 11 PM.
API Interface
Enable API Interfaces for SupportAssist Enterprise Select this option to enable API interfaces for SupportAssist
Enterprise.
Email Settings
Receive email notification when a new support case is
opened
Select this option to receive an email notification when a new
support case is opened.
Preferred email Language Select the preferred language for email notifications.
Email Notifications
Click to expand the email notifications list:
● Remote Collector Connectivity Status
● Adapter Connectivity Status
● Remote Collector Upload Connectivity Status
● Connectivity Test
● Maintenance Mode
● Device Validation Status
● Periodic Inventory Validation
● Staging and Inactive Devices
● Auto Dispatch Preferences
Collection Data Settings
Server / Hypervisor
● Select Software to collect software-related information
from the device.
● Select System Logs to collect logs from the device.
● Select Smart Logs to collect smart CTL logs from the
device.
NOTE: For information about the logs that are collected
by SupportAssist Enterprise, see the SupportAssist
Enterprise Version 2.0.60 Reportable Items document at
https://www.dell.com/serviceabilitytools.
Storage: Fluid File System (FluidFS) Select Logs to collect logs from the device.
Storage: Peer Storage (PS) / EqualLogic
● Select Diagnostic Data (Diags collection) to collect
diagnostic information from the device.
● Select Inter Array Connectivity Test (Ping Test) to
collect the ping test result from the device.
Storage: PowerVault Select Support Data to collect support data from the device.
Software: HIT Kit/VSM for VMware Select Advanced Logs to collect logs from the device.
Solution: Nutanix Select Logs to collect logs from the device.
Virtual Machine Select System Logs to collect logs from the device.
Device Identification Information Settings
Include device identification details in the information
that is sent to Dell
Select this option to allow sending identity information to Dell
EMC.
206 SupportAssist Enterprise user interface