Support Matrix

Table 15. Supported Dell networking devices (continued)
Networking
devices
Remote
monitoring and
case creation
Automatic
collection of
system
information
Collection
protocol
Port used Latest supported
firmware version
Z9332F-ON Yes Yes SSH2 22
● 10.5.1
● 10.5.2
● 10.5.0.3
Z9000 Yes Yes SSH2 22 9.7
Z9100-ON Yes Yes SSH2 22
● 10.5.1
● 10.5.2
● 10.5.0.3
Z9264F-ON Yes Yes SSH2 22
● 10.5.1
● 10.5.2
● 10.5.0.3
Z9500 Yes Yes SSH2 22 9.9
* Support for this networking device or firmware version has been assessed based on SupportAssist Enterprise compatibility
with similar networking device models or firmware version respectively.
NOTE: Case creation is not supported on networking devices running operating system versions 10.4.1, 10.4.2, and 10.4.3.1.
However, case creation is supported on networking devices running operating system version 10.4.3.2 and later.
NOTE: Support for networking devices other than MX5108n and MX9116n running OS 10.5.x.y or later is based on
SupportAssist Enterprise compatibility with networking devices running OS 10.5.x. For example, support for device running
OS 10.5.0.1 is based on SupportAssist Enterprise compatibility with device running OS 10.5.0.
Supported PowerConnect devices
The following table lists the supported PowerConnect devices:
Table 16. Supported PowerConnect devices
PowerConnect
devices
Remote
monitoring and
case creation
Automatic
collection of
system
information
Collection
protocol
Ports used Latest supported
firmware version
2808, 2816, 2824,
and 2842
Yes Yes SNMPv2 161 1.x
3524, 3524P,
3548P and 3548
Yes Yes SSH2 22 2.x
5424 and 5448 Yes Yes SSH2 22 2.x
5524, 5548,
5524P, and 5548P
Yes Yes SSH2 22 4.1
6224 and 6248 Yes Yes SSH2 22 3.3
6224F, 6224P, and
6248P
Yes Yes SSH2 22 and 161 3.3.14.2
7024, 7048, 7024F,
7024P, 7048P, and
7048R
Yes Yes SSH2 22 5.1
8024 and 8024F Yes Yes SSH2 22 5.1
8132 and 8164F Yes Yes SSH2 22 5.1
28 Supported networking devices