Support Matrix
Table Of Contents
- SupportAssist Enterprise Version 2.0.50 Support Matrix
- Overview
- SupportAssist Enterprise capabilities available with Dell service contracts
- Supported servers
- Supported hypervisors
- Supported storage devices
- Supported networking devices
- Supported chassis
- Supported management and monitoring software
- Support for OEM devices
- Recommended OMSA version for SupportAssist Enterprise
- Supported operating systems on remote servers
- Adapters and supported systems management consoles
- Minimum requirements for installing and using SupportAssist Enterprise
- Other resources
Table 2. Supported Dell EMC PowerEdge servers (continued)
PowerEdge servers Remote monitoring and
case creation
Automatic collection of
system information
Latest supported iDRAC
firmware versions
yx5x servers
C6525 Yes Yes
● 3.42.42.42
● 3.43.43.43
● 4.00.00.00
● 4.10.10.10
● 4.20.20.20
● 4.30.30.30
R6515 Yes Yes
● 3.40.40.40
● 4.00.00.00
● 4.10.10.10
● 4.20.20.20
R6525 Yes Yes
● 3.42.42.42
● 3.43.43.43
● 4.00.00.00
● 4.10.10.10
● 4.20.20.20
● 4.30.30.30
R7515 Yes Yes
● 3.40.40.40
● 4.00.00.00
● 4.10.10.10
● 4.20.20.20
● 4.30.30.30
R7525 Yes Yes
● 4.10.10.10
● 4.20.20.20
● 4.30.30.30
* Support for this server has been assessed based on SupportAssist Enterprise compatibility with other similar PowerEdge
servers.
NOTE:
SupportAssist Enterprise provides limited support (monitoring, case creation, and data collection) for PowerEdge
FM120x4. To enable SupportAssist Enterprise to monitor PowerEdge FM120x4, you must add each server node or iDRAC
individually in SupportAssist Enterprise.
NOTE: You can also add non-Dell branded servers in SupportAssist Enterprise. For these servers, only collection of host
information is supported.
NOTE: You can also add yx5x servers with Ubuntu 18.04.x operating system installed on them. For these servers, only
collection of system information is supported.
NOTE: On yx3x and yx4x servers, installation of SupportAssist Enterprise is supported on Red Hat Enterprise Linux 8.0
operating system.
NOTE: On yx5x servers, installation of SupportAssist Enterprise is supported on Red Hat Enterprise Linux 8.0 Z-stream and
Red Hat Enterprise Linux 7.6 Z-stream operating systems.
Supported Dell EMC PowerEdge C Series servers
The following table displays the list of supported Dell EMC PowerEdge C Series servers:
14
Supported servers