Support Matrix
Table Of Contents
- SupportAssist Enterprise Version 2.0.50 Support Matrix
- Overview
- SupportAssist Enterprise capabilities available with Dell service contracts
- Supported servers
- Supported hypervisors
- Supported storage devices
- Supported networking devices
- Supported chassis
- Supported management and monitoring software
- Support for OEM devices
- Recommended OMSA version for SupportAssist Enterprise
- Supported operating systems on remote servers
- Adapters and supported systems management consoles
- Minimum requirements for installing and using SupportAssist Enterprise
- Other resources
Table 2. Supported Dell EMC PowerEdge servers (continued)
PowerEdge servers Remote monitoring and
case creation
Automatic collection of
system information
Latest supported iDRAC
firmware versions
● 4.10.10.10
● 4.20.20.20
● 4.22.00.00
MX840C Yes Yes
● 3.36.36.36
● 4.00.00.00
● 4.10.10.10
● 4.20.20.20
● 4.22.00.00
R240 Yes Yes
● 3.36.36.36
● 4.00.00.00
● 4.10.10.10
● 4.20.20.20
● 4.22.00.00
R340 Yes Yes
● 3.36.36.36
● 4.00.00.00
● 4.10.10.10
● 4.20.20.20
● 4.22.00.00
R440 Yes Yes
● 3.36.36.36
● 4.00.00.00
● 4.10.10.10
● 4.20.20.20
● 4.22.00.00
R540 Yes Yes
● 3.36.36.36
● 4.00.00.00
● 4.10.10.10
● 4.20.20.20
● 4.22.00.00
R640 Yes Yes
● 3.36.36.36
● 4.00.00.00
● 4.10.10.10
● 4.20.20.20
● 4.22.00.00
R6415* Yes Yes
● 3.36.36.36
● 4.00.00.00
● 4.10.10.10
● 4.20.20.20
● 4.22.00.00
R740 Yes Yes
● 3.36.36.36
● 4.00.00.00
● 4.10.10.10
● 4.20.20.20
● 4.22.00.00
R740xd Yes Yes
● 3.36.36.36
● 4.00.00.00
12 Supported servers