Release Notes
Table Of Contents
- SupportAssist Enterprise Version 2.0.60 Release Notes
- Release summary
- Compatibility
- New and enhanced features
- Known issues — To be fixed in future releases
- SupportAssist Enterprise services do not start automatically
- The snmptrapd service may not start automatically
- The Remote Collector or adapter displays a validation in progress status
- iSCSI and non-iSCSI adapter attributes may not be available
- Collections from PowerVault MD Series storage arrays may display incorrect values
- No action occurs when you click the Install/Upgrade OMSA option
- Tool tips are not displayed
- SupportAssist Enterprise is unable to connect to the remote system
- Refreshing the Devices or Cases page opens the first page
- Collections from networking devices do not contain the IP address of the networking device
- SCSI and non-iSCSI interfaces section is not available
- Installation of SupportAssist Enterprise on Debian operating system is unsuccessful
- Service Tag is not available in Deployment collections
- Displays section may be blank
- SATA Controller information is not available
- Uninstallation of SupportAssist Enterprise does not uninstall the OpenManage Enterprise adapter automatically
- Number of Active sessions is displayed as 'Not available' in iDRAC collections
- Incorrect Physical Disk name is displayed in Physical Device ID
- Periodic inventory validation does not start on the same day
- System information does not include controller TTY logs
- Incorrect manufacturer details
- Incorrect hostname details
- Incorrect time zone list options
- Concurrent operations are unsuccessful
- System Center Operations Manager adapter displays a disconnected status
- Device Overview pane does not display the operating system version details
- Unable to edit the adapter
- Alerts not processed from Dell PowerVault MD Series device
- Service Tag of a chassis is displayed instead of the Service Tag of a blade server
- Alerts from OpenManage Enterprise adapter are not processed
- Incorrect postal code and incorrect state or province value
- Integrating TechDirect with SupportAssist Enterprise is not supported
- Unable to filter group name
- Collection report does not display all attributes
- Install/upgrade of OMSA fails on Red Hat Enterprise Linux 8.0 operating system
- Unable to receive alerts from SupportAssist Enterprise
- Unable to create cases for alerts received from Force10 networking devices through OpenManage Enterprise adapter version 1.6.0
- Analytics collection for more than 3000 devices takes five hours
- Text on user interface not translated
- Tech Support Report logs are not collected
- SupportAssist recommendations are not generated
- Incorrect device information is displayed
- Collections are automatically initiated
- Incomplete collections performed on ME4 devices
- Translated column titles are not displayed properly
- Limitations
- Installation and uninstallation
- SupportAssist Enterprise resources
- Contacting Dell EMC
Unable to filter group name.............................................................................................................................................16
Collection report does not display all attributes......................................................................................................... 16
Install/upgrade of OMSA fails on Red Hat Enterprise Linux 8.0 operating system...........................................17
Unable to receive alerts from SupportAssist Enterprise.......................................................................................... 17
Unable to create cases for alerts received from Force10 networking devices through OpenManage
Enterprise adapter version 1.6.0.................................................................................................................................17
Analytics collection for more than 3000 devices takes five hours........................................................................ 17
Text on user interface not translated........................................................................................................................... 17
Tech Support Report logs are not collected............................................................................................................... 18
SupportAssist recommendations are not generated................................................................................................. 18
Incorrect device information is displayed.....................................................................................................................18
Collections are automatically initiated...........................................................................................................................18
Incomplete collections performed on ME4 devices ..................................................................................................18
Translated column titles are not displayed properly .................................................................................................19
Chapter 5: Limitations.................................................................................................................20
Chapter 6: Installation and uninstallation..................................................................................... 21
Chapter 7: SupportAssist Enterprise resources........................................................................... 22
Chapter 8: Contacting Dell EMC.................................................................................................. 23
Contact Dell EMC for sales, technical support, or customer service issues...................................................... 23
Find manuals and documents......................................................................................................................................... 23
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