Release Notes

Chapter 1: Release summary..........................................................................................................5
Version................................................................................................................................................................................... 5
Release date......................................................................................................................................................................... 5
Priority and recommendations..........................................................................................................................................5
Chapter 2: Compatibility............................................................................................................... 6
Minimum requirements for installing and using SupportAssist Enterprise.............................................................7
Chapter 3: New and enhanced features......................................................................................... 8
Chapter 4: Known issues — To be fixed in future releases ............................................................ 9
SupportAssist Enterprise services do not start automatically................................................................................ 10
The snmptrapd service may not start automatically................................................................................................. 10
The Remote Collector or adapter displays a validation in progress status.......................................................... 10
iSCSI and non-iSCSI adapter attributes may not be available................................................................................ 10
Collections from PowerVault MD Series storage arrays may display incorrect values......................................11
No action occurs when you click the Install/Upgrade OMSA option.....................................................................11
Tool tips are not displayed................................................................................................................................................11
SupportAssist Enterprise is unable to connect to the remote system.................................................................. 11
Refreshing the Devices or Cases page opens the first page.................................................................................. 12
Collections from networking devices do not contain the IP address of the networking device.................... 12
SCSI and non-iSCSI interfaces section is not available............................................................................................ 12
Installation of SupportAssist Enterprise on Debian operating system is unsuccessful..................................... 12
Service Tag is not available in Deployment collections.............................................................................................12
Displays section may be blank.........................................................................................................................................12
SATA Controller information is not available...............................................................................................................13
Uninstallation of SupportAssist Enterprise does not uninstall the OpenManage Enterprise adapter
automatically................................................................................................................................................................... 13
Number of Active sessions is displayed as 'Not available' in iDRAC collections.................................................13
Incorrect Physical Disk name is displayed in Physical Device ID............................................................................ 13
Periodic inventory validation does not start on the same day................................................................................ 13
System information does not include controller TTY logs........................................................................................14
Incorrect manufacturer details....................................................................................................................................... 14
Incorrect hostname details.............................................................................................................................................. 14
Incorrect time zone list options...................................................................................................................................... 14
Concurrent operations are unsuccessful......................................................................................................................14
System Center Operations Manager adapter displays a disconnected status................................................... 15
Device Overview pane does not display the operating system version details.................................................. 15
Unable to edit the adapter...............................................................................................................................................15
Alerts not processed from Dell PowerVault MD Series device...............................................................................15
Service Tag of a chassis is displayed instead of the Service Tag of a blade server......................................... 15
Alerts from OpenManage Enterprise adapter are not processed.......................................................................... 16
Incorrect postal code and incorrect state or province value ................................................................................. 16
Integrating TechDirect with SupportAssist Enterprise is not supported............................................................. 16
Contents
Contents 3