Release Notes
Table Of Contents
- SupportAssist Enterprise Version 2.0.60 Release Notes
- Release summary
- Compatibility
- New and enhanced features
- Known issues — To be fixed in future releases
- SupportAssist Enterprise services do not start automatically
- The snmptrapd service may not start automatically
- The Remote Collector or adapter displays a validation in progress status
- iSCSI and non-iSCSI adapter attributes may not be available
- Collections from PowerVault MD Series storage arrays may display incorrect values
- No action occurs when you click the Install/Upgrade OMSA option
- Tool tips are not displayed
- SupportAssist Enterprise is unable to connect to the remote system
- Refreshing the Devices or Cases page opens the first page
- Collections from networking devices do not contain the IP address of the networking device
- SCSI and non-iSCSI interfaces section is not available
- Installation of SupportAssist Enterprise on Debian operating system is unsuccessful
- Service Tag is not available in Deployment collections
- Displays section may be blank
- SATA Controller information is not available
- Uninstallation of SupportAssist Enterprise does not uninstall the OpenManage Enterprise adapter automatically
- Number of Active sessions is displayed as 'Not available' in iDRAC collections
- Incorrect Physical Disk name is displayed in Physical Device ID
- Periodic inventory validation does not start on the same day
- System information does not include controller TTY logs
- Incorrect manufacturer details
- Incorrect hostname details
- Incorrect time zone list options
- Concurrent operations are unsuccessful
- System Center Operations Manager adapter displays a disconnected status
- Device Overview pane does not display the operating system version details
- Unable to edit the adapter
- Alerts not processed from Dell PowerVault MD Series device
- Service Tag of a chassis is displayed instead of the Service Tag of a blade server
- Alerts from OpenManage Enterprise adapter are not processed
- Incorrect postal code and incorrect state or province value
- Integrating TechDirect with SupportAssist Enterprise is not supported
- Unable to filter group name
- Collection report does not display all attributes
- Install/upgrade of OMSA fails on Red Hat Enterprise Linux 8.0 operating system
- Unable to receive alerts from SupportAssist Enterprise
- Unable to create cases for alerts received from Force10 networking devices through OpenManage Enterprise adapter version 1.6.0
- Analytics collection for more than 3000 devices takes five hours
- Text on user interface not translated
- Tech Support Report logs are not collected
- SupportAssist recommendations are not generated
- Incorrect device information is displayed
- Collections are automatically initiated
- Incomplete collections performed on ME4 devices
- Translated column titles are not displayed properly
- Limitations
- Installation and uninstallation
- SupportAssist Enterprise resources
- Contacting Dell EMC
Workaround To run periodic inventory validation on the same day, go to the Preferences page and set the periodic
inventory validation date to the current date.
Tracking Number SAE-14658
System information does not include controller TTY
logs
Description System information collected from servers running OMSA does not include controller TTY logs for the
HBA controller.
Workaround None
Tracking Number SAE-12736
Incorrect manufacturer details
Description System information collected from ESXi host may contain incorrect manufacturer details for adapters
displayed in the iSCSI HBA section.
Workaround None
Tracking Number SAE-11232
Incorrect hostname details
Description
System information collected from a chassis may contain incorrect hostname details for quarter height
blade servers displayed in the Chassis Slot section.
Workaround None
Tracking Number SAE-14489
Incorrect time zone list options
Description
The time zone list may display both the old and new city names as separate options.
Workaround None
Tracking Number SAE-14777
Concurrent operations are unsuccessful
Description
If SupportAssist Enterprise concurrently runs two different operations (Set Up Adapter/Remote Collector
or Device Discovery/Collection) on the same device, one of the operations may be unsuccessful.
Workaround Manually run the operation that is unsuccessful after some time.
Tracking Number SAE-14773
14 Known issues — To be fixed in future releases