Users Guide

Figure 24. Edit Credentials option
3. Click Edit Credentials.
The Edit Credentials window is displayed with the existing device credentials. The device credentials displayed in the Edit
Credentials window may vary depending on the selected device type.
NOTE:
SupportAssist Enterprise does not require you to edit or provide the credentials of the local system (server
where SupportAssist Enterprise is installed). For the local system, the Edit Credentials window does not display the
user name or password.
4. Edit the credentials of the device as required.
5. Click Save.
NOTE:
The edited credentials are saved only if SupportAssist Enterprise is able to connect to the device by using the
provided credentials.
Account Credentials
An Account Credential consists of the credentials of a specific device type. The Account Credentials is used by SupportAssist
Enterprise connect to a device and to collect system information. Depending on the number of device types in your
environment, you may have to create one or more Account Credentials.
Related references
Manage Account Credentials on page 184
Related tasks
Adding Account Credentials on page 89
Editing Account Credentials on page 90
Deleting Account Credentials on page 91
88
Managing device credentials