Users Guide

Exporting details of devices that were not imported
About this task
You can export the details of the devices that were not imported as a .csv file. The exported file contains the device details,
description of the issue, and the possible resolution.
Steps
1. Point to Devices and click View Devices.
The Devices page is displayed.
2. In the Device Import pane, click Save failed device list.
The Save As window is displayed.
3. Navigate to the location where you want to save the file and click Save.
Next steps
Open the exported .csv file. The Status column displays the error code, description of the issue, and the possible resolution.
Revalidating a device
Prerequisites
● The device that you want to revalidate must be in the Staging group.
● If the device is an iDRAC, ensure that the iDRAC Enterprise license is installed. For information on purchasing and installing
the iDRAC Enterprise license, see the iDRAC User's Guide at https://www.Dell.com/idracmanuals.
● If the device is a Compellent storage array, ensure that SupportAssist is enabled in the Dell Compellent Enterprise Manager
application. For information on enabling the SupportAssist in Enterprise Manager, see the Dell Enterprise Manager
Administrator's Guide at https://www.Dell.com/storagemanuals.
● Ensure that all prerequisites for adding the device are met. For information on the prerequisites for adding a device, see the
"Prerequisites" section in the instructions for adding each device type. See Adding a single device on page 37.
About this task
Revalidating a device enables you to verify if a device present in the Staging group meets the requirements for enabling
SupportAssist Enterprise capabilities.
Steps
1. Point to Devices and click View Devices.
The Devices page is displayed.
2. In the Refine By pane, select Staging.
The devices in the Staging group are displayed.
3. Select the device that you want to revalidate.
56
Adding devices