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Table Of Contents
Table 60. Error code appendix (continued)
Error code Error message Possible resolution
the Remote Collector installation on the remote
system was unsuccessful.
SA-30421 SupportAssist Enterprise is unable to set up the
Remote Collector Remote Collector_name because
the Remote Collector installation was not successful.
Ensure that the remote system is compatible with the
hardware and software requirements for setting up a
Remote Collector.
SA-30422 SupportAssist Enterprise is unable to set up the
Remote Collector Remote Collector_name because
the installation of the Remote Collector was
unsuccessful.
Reinstall SupportAssist Enterprise and then retry the
operation.
SA-30423 SupportAssist Enterprise is unable to set up the
Remote Collector Remote Collector_name because
the Remote Collector configuration was unsuccessful.
Reinstall SupportAssist Enterprise and then retry the
operation.
SA-30424 SupportAssist Enterprise is unable to set up the
Remote Collector Remote Collector_name because
the remote system does not have sufficient free
hard-drive space.
Ensure that the remote system has at least 500 MB of
free hard-drive space.
SA-30425 SupportAssist Enterprise is unable to set up the
Remote Collector Remote Collector_name because
SupportAssist Enterprise is already installed on the
remote system.
Uninstall SupportAssist Enterprise from the remote
system and then retry the operation.
SA-30426 SupportAssist Enterprise is unable to set up the
Remote Collector Remote Collector_name because
the IP address or hostname that has been provided is
of the local system.
Provide the correct IP address or hostname of a
remote system and retry the operation.
SA-30427 SupportAssist Enterprise is unable to set up the
Remote Collector Remote Collector_name because
the remote system is not reachable.
Ensure that the remote system is reachable and then
retry the operation.
SA-30428 SupportAssist Enterprise is unable to set up the
Remote Collector Remote Collector_name because
the Remote Collector is not supported on a non-
Windows operating system.
Ensure you provide the details of a remote system
that is running a Windows operating system and then
retry the operation.
SA-30429 SupportAssist Enterprise is unable to update the
details of the Remote Collector Remote
Collector_name because the provided IP address
range IP address_range overlaps with the IP address
range of the same Remote Collector Remote
Collector_name.
Provide a mutually exclusive IP address range and
retry.
SA-30430 SupportAssist Enterprise is unable to update the
details of the Remote Collector Remote
Collector_name because the credentials of the
Remote Collector are incorrect.
Verify the credentials of the Remote Collector and
retry the operation.
SA-30431 SupportAssist Enterprise is unable to update the
details of the Remote Collector Remote
Collector_name because the Remote Collector
configuration on the remote system was not
successful.
Ensure that the remote system is reachable. Verify the
credentials of the remote system and then retry the
operation.
SA-30432 SupportAssist Enterprise is unable to update the
details of the Remote Collector Remote
Collector_name because the SupportAssist
Enterprise service is not running on the remote
system.
Start the SupportAssist Enterprise service on the
remote system and then retry the operation.
SA-30433 SupportAssist Enterprise is unable to update the
details of the Remote Collector Remote
Not applicable.
Error code appendix 219