Users Guide

Table 5. Network port requirements on the local system
Port Direction Usage
22 Out For adding the local system running a Linux operating system and for collecting system
information
25 Out For SMTP communication (required for SupportAssist Enterprise to send certain email
notifications through the SMTP server utilized by your company)
80 Out For HTTP communication
135 Out For adding the local system running Windows (WMI) and to collect system information
162 In For receiving alerts (SNMP traps) from remote devices
443 Out For Secure Socket Layer (SSL) communication, WS-Man communication, and verifying
SupportAssist Enterprise update information
1311 Out For Dell OpenManage Server Administrator (OMSA) communication
5700 In For opening SupportAssist Enterprise securely (HTTPS) from a remote system
5701, 5702, 5703,
and 5704
In For collecting system information from devices
9099 In For opening SupportAssist Enterprise (HTTP) from the local system
61616 In For processing SupportAssist Enterprise tasks
The following table lists the ports that must be open on remote devices that you want to monitor or collect system information
by using SupportAssist Enterprise.
Table 6. Network port requirements on remote devices
Device Type Port Usage
Server /
Hypervisor
22 For adding a remote device running a Linux operating system and to collect system
information
135 For adding a remote device running Windows (WMI) and to collect system information
161 For forwarding alerts (SNMP traps) to the local system
443 For Secure Socket Layer (SSL), WS-Man, and VMware web services communication
1311 For OMSA communication
iDRAC 443 For Secure Socket Layer (SSL) and WS-Man communication
161 For forwarding alerts (SNMP traps) to the local system
EqualLogic 22 For adding the device and to collect system information
161 For forwarding alerts (SNMP traps) to the local system
PowerVault 2463 For adding the device and to collect system information
Compellent 443 For adding the device and to collect system information
Fluid File System
(FluidFS)
22 and 44421 For adding the device and to collect system information
Networking 22 For adding the device and to collect system information
161 For forwarding alerts (SNMP traps) to the local system
Chassis 22 For adding the device and to collect system information
161 For forwarding alerts (SNMP traps) to the local system
Software 22 For adding a device running HIT Kit for VMware and to collect system information
443 For adding a device running VMware vCenter and to collect system information
135 For adding a device running SCVMM and to collect system information
20 Getting started with SupportAssist Enterprise