Users Guide

Chapter 1: 概览.............................................................................................................................. 9
本发行版中的新增功能...................................................................................................................................................... 9
支持的设备类型概述......................................................................................................................................................... 10
SupportAssist Enterprise 工作原理................................................................................................................................ 11
随 Dell 服务合约提供的 SupportAssist Enterprise 功能............................................................................................11
SupportAssist Enterprise 收集的系统信息.................................................................................................................. 12
Chapter 2: SupportAssist Enterprise 使用入门 ............................................................................. 13
为本地系统设置 SupportAssist Enterprise.................................................................................................................. 13
为远程设备设置 SupportAssist Enterprise.................................................................................................................. 13
评估 SupportAssist Enterprise........................................................................................................................................14
下载 SupportAssist Enterprise 安装程序包................................................................................................................. 14
安装、升级或迁移到 SupportAssist Enterprise..........................................................................................................15
安装和使用 SupportAssist Enterprise 的最低要求.................................................................................................... 15
硬件要求.........................................................................................................................................................................15
软件要求.........................................................................................................................................................................16
网络要求......................................................................................................................................................................... 17
安装 SupportAssist Enterprise........................................................................................................................................19
安装 SupportAssist Enterprise 时的操作系统注意事项 .....................................................................................19
使用 SupportAssist Enterprise 安装程序包 (Windows) 安装 SupportAssist Enterprise............................ 19
使用 SupportAssist Enterprise 安装程序包 (Linux) 安装 SupportAssist Enterprise...................................20
在无提示模式下安装 SupportAssist Enterprise (Linux).....................................................................................22
使用 OpenManage Essentials 安装程序包安装 SupportAssist Enterprise.................................................... 22
升级 SupportAssist Enterprise....................................................................................................................................... 23
使用 SupportAssist Enterprise 安装程序包升级 SupportAssist Enterprise.................................................. 23
使用 OpenManage Essentials 安装程序包升级 SupportAssist Enterprise.................................................... 24
迁移到 SupportAssist Enterprise...................................................................................................................................24
使用 SupportAssist Enterprise 安装程序包 (Windows) 迁移至 SupportAssist Enterprise....................... 24
使用 SupportAssist Enterprise 安装程序包 (Linux) 迁移至 SupportAssist Enterprise.............................. 25
使用 OpenManage Essentials 安装程序包迁移至 SupportAssist Enterprise................................................26
无需注册，即可使用 SupportAssist Enterprise......................................................................................................... 27
注册 SupportAssist Enterprise....................................................................................................................................... 27
设置启用了 SELinux 的系统以接收警报...................................................................................................................... 29
打开 SupportAssist Enterprise 用户界面.....................................................................................................................30
登录 SupportAssist Enterprise....................................................................................................................................... 30
注销 SupportAssist Enterprise....................................................................................................................................... 30
Chapter 3: 添加设备......................................................................................................................31
设备类型和适用的设备..................................................................................................................................................... 31
添加单个设备..................................................................................................................................................................... 32
添加服务器或虚拟机监控程序..................................................................................................................................32
添加 iDRAC................................................................................................................................................................... 35
添加机箱........................................................................................................................................................................ 36
添加网络设备................................................................................................................................................................37
Contents
Contents 3