Support Matrix

Supported chassis
Supported chassis
NOTE: Remote monitoring and case creation is supported for blade servers and networking devices within the chassis only
if the servers and networking devices are added separately in SupportAssist Enterprise.
Table 26. Chassis
Device Remote monitoring
and case creation
Automatic
collection of
system information
ProSupport Plus
configuration
reports
ProSupport Plus
recommendation reports
PowerEdge M1000e Yes Yes Yes Yes
PowerEdge VRTX Yes Yes Yes Yes
PowerEdge FX2/FX2s Yes Yes Yes Yes
Table 27. Supported protocol, port, and firmware version for chassis
Device Collection protocol Port used Latest supported
firmware version
PowerEdge M1000e SSH2 22 5.12
PowerEdge VRTX SSH2 22 2.12
PowerEdge FX2/FX2s SSH2 22 1.32
Supported storage module
Table 28. Supported storage module
Device Remote monitoring
and case creation
Automatic
collection of
system information
ProSupport Plus
configuration
reports
ProSupport Plus
recommendation reports
PowerEdge FD332 Yes Yes — —
Table 29. Supported protocol, port, and firmware version for storage module
Device Collection protocol Port used Latest supported
firmware version
PowerEdge FD332 SSH2 22 3.31
Supported Management and Monitoring Software
Supported Management and Monitoring Software
The following table lists the supported management and monitoring software.
Table 30. Supported Management and Monitoring Software
Management and
Monitoring Software
Collection protocol Port Used Latest Supported Version
Dell
SANHQ WMI 135 3.2
VMware
22 Overview