Support Matrix

Table 17. Supported protocols, ports, and firmware version for NAS devices (continued)
Model Collection protocol Ports used Latest supported
firmware version
FS7600 SSH2 and FTP 22 and 44421 4.0
FS7610 SSH2 and FTP 22 and 44421 4.0
PowerVault
NX3500 SSH2 and FTP 22 and 44421 4.0
NX3600 SSH2 and FTP 22 and 44421 3.0
NX3610 SSH2 and FTP 22 and 44421 3.0
Supported networking devices
Supported Dell networking devices
NOTE: Remote monitoring and case creation are supported only if SNMP settings are configured on the networking device.
SupportAssist Enterprise does not support the configuration of SNMP settings on the networking device. Therefore, you
must manually configure the SNMP settings on the networking device.
Table 18. Networking devices
Model Remote monitoring
and case creation
Automatic collection
of system
information
ProSupport Plus
configuration
reports
ProSupport Plus
recommendation reports
N4032F Yes Yes Yes No
N3024, N3024P,
N3024F, N3048, and
N3048P
Yes Yes Yes No
Z9000 Yes Yes Yes Yes
Z9500 Yes Yes Yes Yes
MXL10 / 40GB2 Yes Yes Yes Yes
S4810 and S4820T Yes Yes Yes Yes
S5000 Yes Yes Yes Yes
S6000 Yes Yes Yes Yes
C9010 (with C1048p) Yes Yes Yes Yes
C7004 / C150 and
C7008 / C300
Yes Yes Yes Yes
X1008 and
X1018P.X4012
Yes Yes — —
S4048 and S4048T Yes Yes Yes Yes
S3100 Yes Yes Yes Yes
S3048 Yes Yes Yes Yes
N2000 Yes Yes Yes Yes
N3000 Yes Yes Yes Yes
N2100 Yes Yes Yes Yes
N3100 Yes Yes Yes Yes
Overview 15