Support Matrix

Table 15. Supported protocol, port, and firmware version for Compellent devices
Model Collection protocol Port used Latest supported
firmware version
SC4000 REST 443 6.6.x and 6.7.x
SC8000 REST 443 6.6.5
SCv2000 REST 443 7.2
SCv2020 REST 443 6.6
SC7020 REST 443 7.2
SC9000 REST 443 6.6 and 6.7
SC4020 REST 443 7.2
SCv2080 REST 443 —
SCv3000 REST 443 7.2
SCv3020 REST 443 7.2
SC5020 REST 443 7.2
Supported network attached storage (NAS) devices
Table 16. NAS devices
Model Remote monitoring
and case creation
Automatic collection
of system
information
ProSupport Plus
configuration
reports
ProSupport Plus
recommendation reports
Compellent
FS8600* No Yes — —
FS8610i No Yes — —
EqualLogic
FS7500* No Yes — —
FS7600* No Yes — —
FS7610* No Yes — —
PowerVault
NX3500* No Yes — —
NX3600* No Yes — —
NX3610* No Yes — —
* Inventory and addition of the NAS device is not supported through the OpenManage Essentials adapter. To enable
SupportAssist Enterprise capabilities for the device, add the device directly in SupportAssist Enterprise.
Table 17. Supported protocols, ports, and firmware version for NAS devices
Model Collection protocol Ports used Latest supported
firmware version
Compellent
FS8600 SSH2, FTP, and SSH2 22 and 44421 6.0
FS8610i SSH2, FTP, and SSH2 22 and 44421 6.0
EqualLogic
FS7500 SSH2 and FTP 22 and 44421 4.0
14 Overview